Station Manager

Job Description

Title: Station Manager

Company Name: Versatilo Group

Vacancy: --

Age: 28 to 40 years

Job Location: Dhaka (Banani, Gulshan)

Salary: Negotiable

Experience:

• 3 to 4 years

• Bachelor/Honors
• Bachelor/Honors

• Bachelor’s degree in Business Administration, Aviation Management, Logistics, or a related discipline.

• Professional training in airline operations, passenger handling, or air cargo will be an added advantage.

• 3 to 4 years

• Age 28 to 40 years

• 3–4 years of practical experience in airline, GSA, or airport operations, covering passenger and/or cargo functions.

• Candidates with exposure to both passenger and cargo operations will be given preference

Required Skills & Competencies

• Strong understanding of airline passenger and cargo operations

• Knowledge of IATA procedures (Passenger & Cargo)

• Leadership and team management skills

• Ability to manage time-critical and high-pressure situations

• Strong communication and coordination skills

• Fluency in English and Bangla

• Proficiency in MS Word, Excel, and operational reporting

Aero versatilo Corporation

Aero versatilo corporation has recently been appointed as the General Sales Agent (GSA) Passengers and Cargo of a leading Middle Eastern International Airline.

For GSA operations in Bangladesh,We are seeking the following dynamic, motivated, and experienced employee to join our growing airlines operations team.

Job Responsibilities:

Passenger Operations

• To oversee day-to-day passenger operations including check-in, boarding, baggage handling, and irregular operations.

• To ensure compliance with airline procedures, safety regulations, and customer service standards.

• To handle flight disruptions, delays, cancellations, and passenger complaints effectively.

• To coordinate with ground handling agents, airport authorities, immigration, and security agencies.

Cargo Operations

• To supervise cargo booking, acceptance, build-up, documentation, and delivery activities.

• To ensure compliance with airline cargo procedures, IATA regulations, and local customs requirements.

• To coordinate with warehouse operators, freight forwarders, and cargo handling agents.

• To monitor cargo movement, capacity utilization, and on-time performance

General & Managerial Responsibilities

• To act as the primary liaison between the airline, GSA head office, airport authorities, and service providers.

• To manage station staff, duty rosters, discipline, and performance evaluation.

• To support sales, reservations, and cargo commercial teams to achieve revenue objectives.

• To ensure compliance with airline audits, inspections, and service level agreements (SLAs).

• To prepare and submit station MIS, operational reports, and compliance documentation.

• To manage operational risks and ensure continuity of service.

• Occasional international travel may be required for project purposes.

• Performance-based incentives

• Career growth within a multi-airline GSA environment

• Exposure to international airline operations and standards

• Attractive salary package & sales incentives

• Yearly salary review.

• Festival bonuses twice a year.

• Allowances: Meal, Uniform, Medical