Operation Manager

Job Description

Title: Operation Manager

Company Name: A Reputed 3 Star Hotel (Banani, Dhaka)

Vacancy: --

Age: At least 29 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• 7 to 10 years
• The applicants should have experience in the following business area(s): Hotel

• Bachelor/Honors
• Masters

• BBA / MBA in Marketing / Tourism / Hotel Management from renowned University (Candidates having Bachelor / Master’s degree in any discipline could apply with exceptional experiences)

• 7 to 10 years
• The applicants should have experience in the following business area(s): Hotel

• Age At least 29 years

• The applicants should have experience in the following business area(s): Hotel, Hotel Management

Additional Requirements

• Excellent Salesmanship & Target Oriented

• People Leadership and Development

• Working knowledge of Microsoft Office

• Skills Required: Excellent communication skill, Outstanding organizational and leadership skills, Strong Negotiation Skills, Strong Marketing and Sales skills, Good Presentation skills

Property Overview

Laurel Lakefront Hotel (reputed classic 3 Star hotel in Banani, Dhaka) has entered a new era under new management. Through complete renovation, modernization, and facility upgrades, the property is being redefined to achieve a 4 Star standard. Focused on blending comfort, elegance, and innovation, every aspect — from rooms and dining to leisure and business facilities — is being enhanced for today’s discerning travelers. With excellence in service, modern amenities, and a customer-first approach, this Hotel is set to become a preferred choice for both business and leisure guests in the city.

Job Context

The Operation Manager holds overall responsibility for the hotel’s operations, with a primary focus on sales, marketing, branding, and corporate partnerships. This role ensures that strategic business plans, policies, and procedures are effectively implemented across all departments. As the leader of the management team, the General Manager is accountable for driving revenue growth, maintaining service excellence, enhancing brand value, and ensuring the hotel operates efficiently while delivering an exceptional guest experience.

Workplace

• Work at Office / Work at Market

Job Responsibilities

• Provide overall leadership to drive hotel performance with a strong focus on sales, marketing, branding, and revenue growth

• Develop and oversee strategic business plans aligned with the hotel’s long-term vision and goals

• Ensure sales and marketing strategies are effectively executed to maximize occupancy, revenue, and market share

• Monitor kitchen, cafe & restaurant overall management

• Establish periodical target for departments, monitor performance & guide teams to achieve results

• Build and nurture key client, corporate, and partner relationships to strengthen the hotel’s market position

• Lead initiatives for brand development, promotional campaigns & business growth opportunities

• Identify new markets, business segments & corporate partnerships to expand revenue streams

• Provide strategic direction for delivering exceptional guest experiences across all services & facilities

• Monitor industry trends and competitor activities to maintain a competitive advantage.

• Oversee financial planning, forecasting, and reporting to ensure profitability and sustainable growth.

• Guide department heads and ensure smooth coordination across all operational areas.

• Represent the hotel to stakeholders, investors, and the wider community, ensuring alignment with corporate values and objectives.

• T/A, Mobile Bill

• Performance Bonus

• Lunch Facilities: Fully Subsidized

• Unlimited Tea / Coffee in the office

• Salary Review: Yearly

• Festival Bonus: 2

• Lucrative Sales Incentives & Other Benefits