Housekeeping Manager

Job Description

Title: Housekeeping Manager

Company Name: A Reputed 3 Star Hotel (Banani, Dhaka)

Vacancy: --

Age: At least 30 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• 5 to 7 years
• The applicants should have experience in the following business area(s): Real Estate, Developer, Real Estate Startup

• Honors / Master’s in Tourism / Hotel Management from renowned University (Candidates having Bachelor / Master’s degree in any discipline could apply with exceptional experiences)

• 5 to 7 years
• The applicants should have experience in the following business area(s): Real Estate, Developer, Real Estate Startup

• Age At least 30 years

• People Leadership and Development

• Working knowledge of Microsoft Office

• Skills Required: Excellent communication skill, Outstanding organizational and leadership skills, Strong Negotiation Skills, Strong Marketing and Sales skills, Good Presentation skills

• The applicants should have experience in the following business area(s): Hotel

Property Overview

Laurel Lakefront Hotel (reputed classic 3 Star hotel in Banani, Dhaka) has entered a new era under new management. Through complete renovation, modernization, and facility upgrades, the property is being redefined to achieve a 4 Star standard. Focused on blending comfort, elegance, and innovation, every aspect — from rooms and dining to leisure and business facilities — is being enhanced for today’s discerning travelers. With excellence in service, modern amenities, and a customer-first approach, this Hotel is set to become a preferred choice for both business and leisure guests in the city.

Job Context

The Housekeeping Manager is responsible for planning, organising, supervising, and controlling all housekeeping operations to ensure the highest standards of cleanliness, hygiene, safety, guest comfort, and presentation throughout the hotel. The role aims to maximise guest satisfaction while maintaining operational efficiency and cost control.

Job Responsibilities

• Oversee the daily operations of the Housekeeping Department.

• Ensure all guest rooms, suites, public areas, and back-of-house areas are maintained to the highest standards of cleanliness and hygiene.

• Plan, assign, and monitor daily work schedules for housekeeping staff.

• Conduct regular inspections of guest rooms and public areas to ensure compliance with hotel standards.

• Ensure rooms are prepared and released on time for guest arrivals and departures.

• Manage the housekeeping team, including recruitment, training, coaching, performance evaluation, and disciplinary actions.

• Prepare duty rosters, staff schedules, and leave plans to ensure adequate manpower.

• Maintain inventory of linens, towels, guest amenities, cleaning supplies, and housekeeping equipment.

• Control departmental expenses and minimise waste while maintaining quality standards.

• Coordinate with the Front Office to ensure smooth room status updates and guest satisfaction.

• Coordinate with the Engineering Department for timely repair and maintenance of guest rooms and public areas.

• Supervise laundry operations and ensure proper handling, washing, and storage of linens and uniforms.

• Ensure compliance with health, hygiene, fire safety, and occupational safety regulations.

• Handle guest complaints related to housekeeping professionally and ensure prompt resolution.

• Monitor lost and found procedures and maintain accurate records.

• Ensure proper use, storage, and handling of cleaning chemicals and equipment.

• Develop and implement housekeeping Standard Operating Procedures (SOPs).

• Conduct daily departmental briefings and regular staff training sessions.

• Monitor staff productivity and ensure departmental KPIs are achieved.

• Foster a positive, professional, and guest-focused working environment.

• Perform any other duties assigned by the General Manager or Hotel Management.

• T/A,Mobile bill,Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Unlimited Tea / Coffee in the office

• Lucrative Sales Incentives & Other Benefits