Senior Executive (Sales, Reservation & Ticketing)

Job Description

Title: Senior Executive (Sales, Reservation & Ticketing)

Company Name: Initiative Group

Vacancy: --

Age: Na

Job Location: Dhaka (Dhaka Sadar)

Salary: Tk. 20000 (Monthly)

Experience: --

Published: 2026-06-07

Application Deadline: 2026-07-07

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Summary

World Connect Travel Ltd. is seeking an experienced, dynamic, and results-oriented Senior Executive (Sales, Reservation & Ticketing) to join our team. The ideal candidate must have proven experience in tour package sales, reservation, ticketing, and customer relationship management within the travel industry.

Key Responsibilities

• Handle domestic and international ticketing and reservations for individual, corporate, and group travelers.

• Promote and sell tour packages to individual and corporate clients.

• Respond to customer inquiries via phone, email, WhatsApp, and social media channels.

• Provide accurate information regarding itineraries, pricing, inclusions, and travel requirements.

• Follow up on leads and convert prospects into confirmed bookings.

• Coordinate with operations teams, airlines, hotels, and suppliers to ensure smooth tour execution.

• Build and maintain strong relationships with clients to encourage repeat business.

• Assist customers with booking procedures, documentation, payments, and travel-related requirements.

• Achieve monthly sales targets and contribute to overall business growth.

• Resolve customer concerns professionally and provide effective solutions.

• Stay updated on tourism trends, destinations, airline policies, and market developments.