Guest Relationship Officer / Front Desk Officer (Male / Female)

Job Description

Title: Guest Relationship Officer / Front Desk Officer (Male / Female)

Company Name: A Reputed 3 Star Hotel (Banani, Dhaka)

Vacancy: --

Age: Na

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience: --

Published: 2026-06-04

Application Deadline: 2026-07-04

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Property Overview

Laurel Lakefront Hotel (reputed classic 3 Star hotel in Banani, Dhaka) has entered a new era under new management. Through complete renovation, modernization, and facility upgrades, the property is being redefined to achieve a 4 Star standard. Focused on blending comfort, elegance, and innovation, every aspect — from rooms and dining to leisure and business facilities — is being enhanced for today’s discerning travelers. With excellence in service, modern amenities, and a customer-first approach, this Hotel is set to become a preferred choice for both business and leisure guests in the city.

Job Context

The post of Assistant Manager – Sales is primarily concerned with sales, marketing, branding, corporate partnership and sales leadership across the Hotel on all aspects of the products areas of the company. The Assistant Manager will be expected to lead the strategic sales plans and be required to ensure that sales and marketing plans and policies and procedures are implemented.

Workplace

• Work at office / Work at market

Job Responsibilities

• Lead and support the sales team to achieve assigned room, banquet, and event sales targets.

• Develop, implement, and regularly review sales plans aligned with the hotel’s vision and goals.

• Execute sales strategies to drive occupancy, maximize revenue, and enhance market presence.

• Set periodical targets, monitor performance, and optimize strategies accordingly.

• Build and maintain strong client relationships while identifying customer needs and market trends.

• Plan and execute sales campaigns, promotions, and activation programs to attract new business.

• Identify new markets, corporate clients, travel partners, and event opportunities.

• Provide guidelines to ensure effective sales strategies that deliver exceptional guest experience.

• Monitor competitor activities and adjust strategies to maintain a competitive edge.

• Prepare regular sales reports, forecasts, and presentations for management.

• Support management in additional sales or marketing initiatives as required.

• T/A, Mobile Bill

• Performance Bonus

• Lunch Facilities: Fully Subsidized

• Unlimited Tea / Coffee in the office

• Salary Review: Yearly

• Festival Bonus: 2

• Lucrative Sales Incentives & Other Benefits