Sr. Support and Network Engineer.
Job Description
Title: Sr. Support and Network Engineer.
Company Name: City Online Ltd.
Vacancy: 5
Age: 22 to 32 years
Job Location: Dhaka, Gazipur
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): ISP
Published: 2025-10-09
Application Deadline: 2025-11-08
Education:
- Bachelor/Honors
- Masters
Graduate/ Post Graduate Degree in any discipline from any recognized university (preferably Major in Computer Science.
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): ISP
Skills Required:
Additional Requirements:
- Age 22 to 32 years
- Only Male
Applicant should have professional experience, especially in ISP Operations.
Advanced knowledge on Mikrotik, FTTH Devices, Cisco Switches, and email communication.
Understand user technical requirements & network problems.
Have sound knowledge of TCP / IP, Subnetting, Mail Server, FTP, MRTG, OLT, ONU.
Switch & Router configure.
Structured network cabling.
Administration and maintenance of Mikrotik knowledge must.
Responsibilities & Context:
Job Description/Responsibilities
Install, configure, and maintain networking systems, including LAN, WAN, VPN, and Wireless networks.
Manage and configure network devices such as Mikrotik routers, switches, and firewalls, ensuring smooth and secure connectivity.
Demonstrate professional expertise in VLAN, VTP, trunking protocols, and inter-VLAN routing.
Possess a sound understanding of transmission networks and their operational principles.
Monitor network systems using network monitoring tools, promptly responding to alerts and resolving any detected faults.
Engage directly with clients to identify, analyze, and resolve technical and IT-related challenges efficiently.
Provide technical support and respond to customer inquiries through phone calls, emails, and on-site visits.
Implement innovative network solutions and enhance existing infrastructure for improved efficiency and security.
Conduct in-depth analysis of network logs, data, and performance reports to identify root causes of issues and mitigate security vulnerabilities.
Maintain proper documentation and prepare necessary technical and operational reports.
Deliver timely and effective network services, assistance, and solutions to ensure maximum customer satisfaction.
Work under a 24/7 roster shift, ensuring uninterrupted technical support and system uptime.
Continuously learn and adapt to new technologies, demonstrating a proactive and quick-learning attitude.
Job Other Benifits:
Financial benefits as per the rules & regulations of the company.
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 7.21% |
| Dhaka International University | 4.15% |
| American International University Bangladesh (AIUB) | 3.49% |
| Northern University Bangladesh | 3.28% |
| Bangladesh University of Business and Technology | 2.84% |
| Green University Of Bangladesh | 2.84% |
| University of South Asia | 2.18% |
| World University of Bangladesh | 1.97% |
| Jahangirnagar University | 1.97% |
| Uttara University | 1.97% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 72.49% |
| 31-35 | 19.43% |
| 36-40 | 5.24% |
| 40+ | 1.75% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 17.76% |
| 20K-30K | 43.64% |
| 30K-40K | 22.81% |
| 40K-50K | 9.43% |
| 50K+ | 6.36% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 17.90% |
| 0.1 - 1 years | 12.88% |
| 1.1 - 3 years | 27.29% |
| 3.1 - 5 years | 15.07% |
| 5+ years | 26.86% |
