Sr. Manager/Manager (IT)

Job Description

Title: Sr. Manager/Manager (IT)

Company Name: Unique Group

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Master of Science (MSc) in Compcomuter Science & Engineering
∎ Public universities will get preference

Experience Requirements:
∎ 8 to 10 year(s)

Job Responsibilities:
∎ Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identity, interpret, validate and document customer requirements.
∎ Ensure availability of IT Systems & Infrastructure at agreed performance level to ensure regular operation within UG.
∎ Supervise Disaster Recovery Planning & Data Security to ensure proper storage and restoration of the information in case of disaster to ensure business continuity.
∎ Ensure availability of all Data (Daily/Weekly/monthly) & provide information to users.
∎ Provide effective support to IT Users in UG as and when required to ensure smooth internal IT system management.
∎ Manage and maintain rapport with IT Suppliers to avail services and support from them within agreed time and quality to ensure satisfaction among the internal customers.
∎ Provide effective support in order to ensure uninterrupted video conferencing.
∎ Deliver prompt response during Laptop/PC installation & troubleshooting.
∎ Carry out activities associated with required email & network configuration.
∎ Ensure the optimum level of user satisfaction in terms of internal service provision.
∎ Perform all day-to-day activities related to hardware etc.
∎ Install and configure computer hardware operating systems and applications.
∎ Sound knowledge on endpoint security solutions, Firewall, LAN MAN WAN with Copper & fiber, Switching, Data backup, Microsoft 365, Cloud Solutions, Microsoft Azure , AWS, outlook, mail system, switch, router, Optical network, IT security, DNS & DHCP etc.
∎ Maintain LAN and internet connectivity products and their installation and configuration.
∎ Clear knowledge about TCP/IP, DNS, Windows OS.
∎ Security Management including managing VPNs and firewalls.
∎ Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
∎ Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
∎ Monitoring hardware, software, and system performance metrics.
∎ Updating computer software. as well as upgrading hardware and systems.
∎ Maintaining databases and ensuring system security.
∎ Conduct electrical safety checks on computer equipment.
∎ Follow diagrams and written instructions to repair a fault or set up a system
∎ Establish accounts for new users and assist with password or login problems.
∎ Keeping track of technological advancements and trends in IT support.

Additional Requirements:
∎ Age 35 to 45 years
∎ Minimum 10 years of IT experience in reputed local/multinational organizations (preferably pharmaceutical) among which 5 years of Managerial experience is desired.
∎ Professionals having hands-on experience in leading and managing overall IT infrastructure unit or team, managing multiple Database Server, Application Server, Corporate Email Service, Network Infrastructure & DC/DR sites etc. are encouraged to apply. Good expertise and sound knowledge over ISO 9001 guidelines, UKMHRA, US-FDA and other relevant global regulations is also expected.
∎ Routing and Switching and Backhaul Network Designs.
∎ Spanning Tree Protocol and advanced features of STP.
∎ TCP/IP, IGP and BGP Protocols.
∎ IP/MPLS Protocol.
∎ IP/MPLS Services (VLL, Pseudowires, L2VPN, L3VPN, IP Dedicated and etc.).
∎ Experience in Cisco, Mikrotik, BDCOM switches/routers.
∎ Experience in CORE, Metro Ethernet and Backhaul network applications.
∎ Certification in Microsoft, Linux, or Cisco is advantageous.
∎ A good memory of how software and operating systems work.
∎ Team-oriented attitude to help other colleagues and departments with technical problems.
∎ Strong interpersonal communication and relationship-building skills.
∎ Ability to manage time and effectively prioritize numerous projects at one time.
∎ Proficiency in Windows/Linux/Mac OS.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Aug 2021

Company Information:
∎ 15 Aug 2021
∎ Unique Group
∎ Address : Borak Mehnur, 51/B Kemal Ataturk Avenue, Banani, Dhaka - 1213
∎ Web : www.uniquegroupbd.com
∎ Business : Unique Group (UG) is one of the largest conglomerate and foremost diversified business entities in Bangladesh. Its journey started in early 1980’s, and over the years, it has diversified into many new businesses sectors in order to meet the needs of the stakeholders, while contributing significantly to the economy. UG has developed a unique business model of creating synergized companies that enjoy the best of entrepreneurial independence and Group-wide synergies.


Today, the span of UG operations is diversified into more than twenty different business areas. These include Country’s Largest Human Resource Development & Export organization, Aviation, Hospitality, Energy & Power Sector, Private Economic Zone, Bank, Insurance, Non-Banking Financial Sector, Real Estate, Construction & Infrastructure Development, Telecommunication, Stock Brokerage House, Ceramics Industry, Educational Institutions, Agro, Health Care, and Media & Publications.

Category: IT/Telecommunication

: Please do apply if you meet the above requirements.

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