Sr. Executive, IT (Technical Support)

Job Description

Title: Sr. Executive, IT (Technical Support)

Company Name: উপায় (UCB Fintech Company Limited)

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
∎ Preferred Professional Certification: CCNA,MCSE,MSO356
∎ Skills Required: Azure Fundamental

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Systems and Infrastructure Engineering
∎ The applicants should have experience in the following business area(s): IT Enabled Service

Job Context:
∎ Windows Administrator Responsibilities:
∎ Design, implement, upgrade, Windows Server, Exchange Server, SharePoint Server, Teams Server, System Center components: SCCM, SCOM, SCDPM, SCSM, SCVMM, etc.
∎ Assessing the stability, security, and scalability of installed Windows systems.
∎ Discussing system and server upgrades with IT managers.
∎ Providing technical support for back-end system users.
∎ Troubleshooting system and server errors.
∎ Reviewing system error logs and user-reported errors.
∎ Monitoring system performance and generate reports accordingly.
∎ Maintaining server architecture security and creating system backups.

Job Responsibilities:
∎ Proven work experience as a Windows Administrator is preferred.
∎ Detailed knowledge of Windows server setup, deployment, and maintenance.
∎ Experience with databases, patch management, and networks including LAN and WAN.
∎ Familiarity with modern operating systems and server platforms.
∎ Knowledge of network security systems, intrusion detection systems, and data backup.
∎ Designing, configuring, and testing Networking Software, Computer Hardware, and Operating System Software.
∎ Should be able to format the computer and maintain networking.
∎ Ensuring CCTV operation and maintenance.
∎ Hardware troubleshooting and maintenance (PC, Laptop, Printers, etc.).
∎ Should be able to configure MikroTik’s basic operational functions.

Additional Requirements:
∎ Should have clear concept & knowledge of LAN, WAN, and WiFi network.
∎ Should have a clear knowledge of MS Word and MS Excel.
∎ Should be able to format the computer and maintain networking.
∎ Good analytical and communication skills.
∎ Preferred Professional Certification: CCNA, MCSE, MSO356, Azure Fundamental etc.

Salary: Negotiable

Job Source: Online Job Posting.

Application Deadline: 14 Oct 2021

Company Information:
∎ 5 Oct 2021
∎ উপায় (UCB Fintech Company Limited)
∎ Address : UCB HQ (Plot - CWS- (A)-1, Road No - 34, Gulshan Ave, Dhaka 1212)
∎ Business : Mobile Financial Services

Category: IT/Telecommunication