Job Description
Title: Sr. Executive/ Executive (Visa)
Company Name: Wings Travels Limited
Vacancy: --
Age: 23 to 30 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 2 to 3 years
Published: 9 Jan 2024
Education:
∎ Bachelor of Business Administration (BBA)
Requirements:
Additional Requirements:
∎ Age 23 to 30 years
Responsibilities & Context:
∎ Check emails and reply within a reasonably short time.
∎ Ensure all details of travel, reservations, ticketing etc., are given according to clients’ requirement.
∎ Ensure competitive and required quoted fare with respective conditions mentioned by self and counter staff.
∎ Ensure Airlines and Passenger requirements check is done THE DAY TICKET IS ISSUED / before documents are delivered
∎ Offer value-added services i.e Visa, Hotels, Cars, and Packages etc.
∎ Ensure all queries are handled with updated info i,e current deals, visa, packages, and other related info.
∎ Ensure proper checking on invoices raised to correct address and make sure errors & oversights are rectified within the SAME WORKING day.
∎ Ensure tele-sales for the services offered by WCT&T and keep driving to develop new customer/clients for the same.
∎ Ensure regular checking of message queues and forwarding / informing concerned staff.
∎ Ensure updated fare charts / circulars are followed by the counter staff.
∎ Support on off time
∎ Queue check of myself and take action
∎ Making regular phone calls to clients and maintaining PR performing other delegated assignments.
∎ Check mail alert and take action accordingly.
∎ Attend sales call
∎ Follow up & feedback phone calls to client after finish journey.
∎ Inform flight schedule to some of the valued clients
∎ Making invoices advise on time and send client accordingly
∎ Follow-up for payment
∎ Special liaison with clients to get payment on time
∎ Provide client statement taking assistance from accounts as per requirement
∎ Send statement to client for better understating
∎ Ticket issue /reissue
∎ Refund process
∎ Reply mail query of sales department on reissue /refund
∎ Keep coordination with co-worker to process operation related duties to keep going smoothly.
∎ Follow up for good price and rout
∎ Co –ordinates with colleges to check if all documents are in order.
∎ Check and get solution on agency debit memo.
∎ Take necessary step to provide ticket on holidays required as per sales personal.
Required Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Performance bonus, Weekly 2 holidays, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Employment Status: Full Time
Job Location: Dhaka
Read Before Apply: Must have experience in relevant position from Tour & Travel Industry.
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected]
Company Information:
∎ Wings Travels Limited
∎ 206/A (Level 3), Tejgaon Industrial Area, Dhaka 1208
Address::
∎ 206/A (Level 3), Tejgaon Industrial Area, Dhaka 1208
Application Deadline: 1 Feb 2024
Category: Hospitality/ Travel/ Tourism
