Software Support Engineer (Database)

Job Description

Title: Software Support Engineer (Database)

Company Name: Walton Hi-Tech Industries Ltd.

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ B.Sc in Computer Science & Engineering / Software Engineering or Equivalent Degree

Experience Requirements:
∎ 1 to 3 year(s)

Job Responsibilities:
∎ Identifying software solutions.
∎ Writing complex SQL query meet the project requirement
∎ Troubleshooting technical issues.
∎ Diagnosing and repairing faults.
∎ Talking with customers to get the root of their problem quickly.
∎ Providing timely and accurate customer feedback.
∎ Talking with customers through a series of actions to resolve a problem.
∎ Following up with clients to ensure the problem is resolved.
∎ Replacing or repairing the necessary parts.
∎ Supporting the roll-out of new applications.
∎ Providing support in the form of procedural documentation.
∎ Managing multiple cases at one time.
∎ Testing and evaluating new technologies.
∎ Develop technical and training manuals

Additional Requirements:
∎ Age at most 30 years
∎ Proven work experience as a Database developer
∎ Knowledge of software development and user interface web applications
∎ Hands on experience with SQL/PLSQL
∎ Familiarity working PostgreSQL and Oracle DB
∎ Excellent analytical and organization skills
∎ An ability to understand front-end users requirements and a problem-solving attitude
∎ Excellent verbal and written communication skills

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 13 May 2021

Company Information:
∎ 28 Apr 2021
∎ Walton Hi-Tech Industries Ltd.
∎ Address : Dhaka Corporate Office: Plot-1088, Road # 80ft-2, Block-I, Bashundhara R/A, P.O- Khilkhet, P.S-Vatara, Dhaka-1229.
∎ Web : www.waltonbd.com

Category: IT/Telecommunication

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