Title: Soft Services Manager
Company Name: EFS Facilities Services ( Bangladesh) Pvt.Ltd
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
∎ Masters degree in any discipline
∎ 2 to 6 year(s)
∎ Responsible for the delivery in accordance with the service level agreements.
∎ Management of all in-house and sub-contracted soft services staff.
∎ Responsible for monitoring and reporting of service level agreements and key performance indicators.
∎ Responsible for financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels.
∎ Responsible for providing a continuous improvement review and development of initiatives to improve or rationalize hard services to achieve optimum performance and full customer engagement.
∎ Liaise with customers, the client, employees and sub-contractors to ensure that the provision of support services meets and exceeds service level agreements.
∎ To monitor and review in order to ensure best H&S practice is achieved.
∎ To ensure all staff are suitably trained and equipped in order that they operate in accordance with our clients QHSE policies and procedures.
∎ Ensure all cleaning materials and equipment are securely and safely stored.
∎ Ensure all equipment is maintained and serviced regularly and as needed. Take prompt and appropriate action in respect of damages or breakages.
∎ Comply with all processes and procedures (Human Resources, HSEQ, Finance, Information Technology, Procurement, Operations) which include compliance with all applicable rules and regulations of the local labour law.
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2
Application Deadline: 27 Oct 2020
∎ 28 Sep 2020
∎ EFS Facilities Services ( Bangladesh) Pvt.Ltd
Category: Bank/Non-Bank Fin. Institution