Guest Service Executive/ Receptionist

Job Description

Title: Guest Service Executive/ Receptionist

Company Name: EFS Facilities Services ( Bangladesh) Pvt.Ltd

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Guest Relations/ Services, Reception
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Provide a professional welcome and greeting to all visitors.
∎ Ensure VIP visitors are treated professionally and with the highest respect.
∎ Ensure all visitors sign the visitor's book.
∎ Answer all incoming phone calls, finding out caller name and company before directing to the appropriate contact.
∎ Take appropriate messages for unreachable contacts and ensure timely distribution.
∎ Ensure prompt distribution of all incoming faxes and mail.
∎ Report any telephone/fax/photocopier faults to the I.T. department.
∎ Report any hazards or security issues to the HSE department immediately.
∎ Coordinate with the Office Assistant for general management of the office.
∎ Maintain the professional appearance of the reception area.
∎ Maintain a smart and professional appearance at all times.
∎ Coordinate with couriers for the collection of documents.
∎ Assist the management with translation and Arabic/English typing.
∎ Carry out, to the best of your ability, any task given to you by the management and HR department.
∎ Comply with all processes and procedures (Human Resources, HSEQ, Finance, Information Technology, Procurement, Operations) which include compliance with all applicable rules and regulations of the local labour law.

Additional Requirements:
∎ Age 18 to 34 years
∎ Only females are allowed to apply
∎ Strong MS. Office skills including Excel (intermediate/advanced, Word and PowerPoint (Basic).
∎ Strong customer services focus.
∎ Previous reception experience is essential.
∎ Self-motivated and able to work with minimal supervision.
∎ Good telephone answering skills.
∎ Approachable and positive attitude.
∎ Professional and smart appearance at all times.
∎ Good English language ability both spoken and written.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 Feb 2023

Company Information:
∎ 17 Jan 2023
∎ EFS Facilities Services ( Bangladesh) Pvt.Ltd
∎ Address : Flat 2A, House 1,Road 23/B, Gulshan 1, Dhaka
∎ Web : www.efsme.com

Category: Secretary/Receptionist

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Source: bdjobs.com