Senior Officer, User Experience & Research, App Operations

Job Description

Title: Senior Officer, User Experience & Research, App Operations

Company Name: bKash Ltd.

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Finance, Marketing,, Bachelor of Arts (BA) in Economics, Statistics, Sociology

Experience Requirements:
∎ 4 to 6 year(s)

Job Responsibilities:
∎ Managing day-to-day research activities, from planning to implementation, and monitoring quality. This includes training, and supervising both in-house and outsourced teams when needed
∎ Supervising data collection and data-entry processes, and ensuring good quality of the data at both stages
∎ Drafting and refining survey questionnaires and deploy them in survey platforms
∎ Recruitment of participants (directly or through partners organizations) for surveys and usability tests
∎ Conducting or monitoring usability tests and on-field surveys (if needed)
∎ Preparation, documentation and reporting of research results
∎ Industry and market research - keep track of new developments in the market and industry. Keep industry data available for key stakeholders
∎ Closely work with Design team and product teams to fine-tune existing products, refine UI mockups and prototypes to achieve product and company goals while ensuring the excellent user experience
∎ Monitoring project expenditures and timeline

Additional Requirements:
∎ Strong understanding of research and evaluation methods
∎ Savvy in Usability testing, In-person interview, focused group discussion
∎ Proficiency in Questionnaire Design
∎ Capable in Sampling, data management, data cleaning, and Statistical analysis
∎ Participate as a contributor to an interdisciplinary team that includes growth analysts, product managers, designers, project managers
∎ Ability to work closely with internal cross-functional and external teams to ensure excellence in research design, implementation, and analysis
∎ Come up with creative solutions to problems that the business is facing
∎ Proficiency in SPSS or other data analysis tools, know-how of Stata/ R is a plus
∎ Understanding of User flows, the know-how of wireframing, Prototyping is a plus
∎ Previous experience in managing youth engagement programs is a plus

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Dec 2021

Company Information:
∎ 24 Nov 2021
∎ bKash Ltd.
∎ Address : Shadhinata Tower, 1, Bir Sreshtha Shaheed Jahangir Gate, Dhaka Cantonment, Dhaka-1206
∎ Web : www.bkash.com
∎ Business : Mobile financial service

Category: IT/Telecommunication

Source: bdjobs.com

Similar Jobs

Software developer (ASP.NET/CORE)

Executive/Senior Executive - IT

AI Data Trainer

Executive/Senior Executive, IT Support

WordPress Developer

Deputy Manager; Solution & Onsite Support.

Office IT

Mobile App Developer

Server/Storage Monitoring Engineer

System Specialist-ERP Implementation & Support

Test Automation Engineer

iOS (APP) Developer

Senior Programmer/Programmer

Full Stack Software Engineer

Salesforce Consultant

Sr. Executive to Asst. Manager - Marketing & Sales(As per Experience)

Software Engineer (Frontend)

Business Analyst

Software Engineer

Salesforce Consultant

Systems Engineer

IT Support Executive/ e-commerce Executive

Linux Admin (Senior Executive /Assistant Manager))

Senior SQA Engineer

Software Project Manager

Software Quality Assurance Engineer

System Administrator

Ruby on Rails Middle Developer

Executive/ Asst. Executive - Lead Generation (Night Shift)

Web GIS Mapping Development Expert

QA / Sr. QA Engineer

Senior Software Engineer / .Net Developer

Software Engineer (PHP Developer)

Technical Customer Support Engineer

Digital Marketing Expert

Digital Marketing Specialist

Trainee, Application Analyst

IT Support Engineer

Managed Service Engineer

IT Helpdesk Support Engineer (Computer Networking Engineer)