Engineer or Senior Engineer, Central Monitoring Center

Job Description

Title: Engineer or Senior Engineer, Central Monitoring Center

Company Name: bKash Ltd.

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Banks, Telecommunication, Software Company, IT Enabled Service, Financial Technology (Fintech) Startup
  • Freshers are also encouraged to apply.


Published: 2026-04-30

Application Deadline: 2026-05-11

Education:
    • Bachelor of Science (BSc) in Computer Science & Engineering, Electrical & Electronic Engineering, Information Technology, Electronics and Telecommunication Engineering


Requirements:
  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Banks, Telecommunication, Software Company, IT Enabled Service, Financial Technology (Fintech) Startup
  • Freshers are also encouraged to apply.


Skills Required: Monitoring and Evaluation,Network Operation,Stakeholder Management

Additional Requirements:
  • Sound knowledge of TCP/IP protocol, GSM, programming basics, database, operating systems, networking, scripting and APIs.
  • Understanding of software/system components and their interactions.
  • Hands-on skills in Microsoft Word, Excel, PowerPoint and Outlook.
  • Strong analytical, troubleshooting, and judgmental skills.
  • Ability to adapt to frequent knowledge updates and shifting technologies.
  • Sincere, patient, accurate, and able to maintain a 360-degree approach to responsibilities.
  • Professional interpersonal skills and ability to work with internal and external stakeholders.


Responsibilities & Context:
  • Monitor services, networks, data center and security components 24/7 in roaster using dashboards and alerts.

  • Circulate event and incident notifications on time.

  • Provide first-level support across services, networks, security, and data center operations.

  • Conduct sanity checks and testing after deployments.

  • Engage concerned technical teams and external vendors during incidents.

  • Perform service desk activities within SLA, including request handling, email responses, and operational tasks.

  • Analyze system logs and assist in issue identification and troubleshooting.

  • Communicate planned maintenance updates to stakeholders.

  • Perform and follow up UAT activities as required.



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution

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