Senior Executive Support
Job Description
Title: Senior Executive Support
Company Name: Level3 Carrier Limited
Vacancy: 2
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CS, Bachelor of Science (BSc) in CSE, Bachelor of Science (BSc) in IT
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Job Responsibilities
∎ Built and maintain successful relationship with customers.
∎ Maintain composure and patience in face off difficult customer situation .
∎ Keep customers informed of progress during issue life cycle and make follow-up calls or communications in a timely manner.
∎ Outstanding customer service skills and a dedication to the customer service experience.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Adhering to Incident Management procedures.
∎ Must be technically skilled in diagnosing, troubleshooting and resolving hardware and software problems.
∎ Ability to prepare reports, documentations and provide formal training to users.
∎ Good understanding of IP Subnetting, OSPF, BGP, VPN, L3/L2 Tunnel, Inter-VLAN Routing.
∎ In depth knowledge on LAN/WAN design, implementation and maintenance of networking devices like JUNIPER/CISCO router, Mikrotik, switch, firewall, access point and diagnose problems.
∎ Trained new employees and explain protocols clearly and efficiently
Additional Requirements:
∎ Age 20 to 30 years
∎ Preferred experience in ISP/IIG/IGW business area(s).
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: March 24, 2020
Company Information:
∎ Level3 Carrier Limited
∎ Address : Plot-11,Road-113/A,Gulshan.
∎ Web : www.level3carrier.com
Category: IT/Telecommunication
Read Before Apply: Interested candidate must have minimum 2 years work experience.Preferred experience in ISP/IIG/IGW business area(s) . To apply, e-mail us directly at [email protected].
Source: bdjobs.com
Deadline Expired on 24th Mar 2020
Similar Jobs
Senior Officer/ Assistant Manager- IT
Senior Executive, Process Development
IT Associate
Medical Documentation Specialist - Night Shift
Senior Business Analyst-Sage 300
Videographer and Editor
Manager, Delivery Operations
Trainee Engineer, SQA/ Testing
Assistant Manager, Sales
Manager, Product Management
Sales Executive
Deputy Manager, Solution Architect
Assistant Manager, Solution Engineering (Building Management Solution)
Frontend Software Engineer (Vue.js)
Manager, Solution Engineering (Enterprise Telephony Solution)
Assistant Manager, Solution Engineering (Fire Solution)
Backend Software Engineer [Java Spring Framework]
Deputy Manager, Solution Engineering (Structured Cabling & Passive Networking)
Intern, Solution Engineering (Video Conferencing)
Manager, Solution Engineering (Video Wall & Audio-Visual Solution)
Assistant Manager, System Integration Engineering (Audio Visual)
Senior Engineer, System Integration Engineering (Enterprise Telephony Solution)
Senior Engineer, System Integration Engineering (Surveillance & Monitoring)
Senior Programmer - Information Technology Department
Senior Engineer, System Integration Engineering (System Support)
Deputy Manager, Solution Engineer (Fire Solution)
SEO Specialist
Manager, System Integration Engineering (Fire)
Senior Engineer, System Integration Engineering (Fire)
Asst. Officer / Officer- ICT
Software Engineer (Flutter)
Software Development Engineer (Oracle Apex)
Experienced Laravel Developer (Vue.js & JavaScript)
SQA / Sr. SQA Engineer
Quality Assurance Lead Engineer
Jr. Support Technician - Billing Dep.
Jr. Full Stack Software Engineer/Developer
Admin & IT Officer
Operations Manager – Home Appliance Service
Asst. Manager / Deputy Manager- SAP Functional Lead (Sales & Distribution)
Facebook Group