RM/Customer Service Officer, Baligaon Branch, Munshigonj (Junior Officer to Senior Officer)
Job Description
Title: RM/Customer Service Officer, Baligaon Branch, Munshigonj (Junior Officer to Senior Officer)
Company Name: Bengal Commercial Bank PLC
Vacancy: --
Age: At most 45 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
Published: 2026-03-31
Application Deadline: 2026-04-16
Education:
Requirements:
Skills Required:
Additional Requirements:
- Age At most 45 years
Post-graduate degree, preferably in a business-related discipline, from any reputed public/private university, with no Third Class/Division
Minimum 02 (two) years of experience in a similar role in the retail banking department/branch of reputed banks/FIs
Strong knowledge of banking/financial services, retail liability and asset products, and compliance requirements
Experience of working in a centralized environment and real-time online banking will be an added advantage
Excellent communication, interpersonal, public relations, team-building, and people management skills
Proficiency in Microsoft Office applications
Responsibilities & Context:
Job Context
Position will be offered to the deserving candidates on the basis of experience and competence
Key/Job Responsibilities:
To achieve monthly/yearly retail liability, asset, cards, and other business targets in terms of sales volume and number of accounts, and to develop own portfolio
Ensure smooth functioning of daily banking operations and provide high-quality customer service
Maintain a quality portfolio through effective retention, prioritizing relationships, having an appropriate relationship management plan, and taking a consultative approach to understand clients' objectives, identify financial needs, and offer suitable solutions
Play a key role in branch profitability and achieving branch business targets as well as other KPIs
Develop sales strategies for product channels and manage existing portfolio health while acquiring new business
Prepare proposals by evaluating customer investment applications using a range of criteria, including customer creditworthiness/assessment
Maintain in-depth knowledge of customers’ business/profession through regular visits and industry research
Promote marketing initiatives and events with developer companies and other stakeholders
Manage and control Non-Performing Assets (NPA) and overdue accounts prudently
Follow and maintain compliance with all AML rules and policies of the competent authorities
Job Other Benifits:
Bengal Commercial Bank PLC. offers excellent compensation & benefit packages.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
