Retail Operations Manager
Job Description
Title: Retail Operations Manager
Company Name: Sister concern of a reputed Group of Company
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience:
- 5 to 6 years
- The applicants should have experience in the following business area(s): Group of Companies
Published: 2025-07-15
Application Deadline: 2025-07-26
Education:
- Master of Business Administration (MBA)
Master of Business Administration (MBA) In any discipline, Retail Management, or related field.
Requirements:
- 5 to 6 years
- The applicants should have experience in the following business area(s): Group of Companies
Skills Required:
Additional Requirements:
5–6 years of proven experience as Retail Operations Manager or Area Manager in a reputed Bangladeshi retail brand (fashion, footwear, lifestyle, or FMCG).
Strong leadership and multi-store management experience.
In-depth understanding of the retail landscape in Bangladesh, especially outside Dhaka.
Experience in team building, training, and retail performance management.
Strong analytical and decision-making skills.
Willingness to travel frequently across Bangladesh.
Excellent interpersonal and communication skills in both Bangla and English.
Proficient in MS Office and retail POS systems.
Experience in setting up new retail stores from scratch.
Knowledge of customer engagement strategies and visual merchandising.
Responsibilities & Context:
About the Company
We are a growing footwear retail startup with a mission to deliver premium, stylish, and affordable footwear across Bangladesh. As we prepare to launch physical stores in divisional cities, we’re looking for a Retail Operations Manager who can lead the setup, rollout, and management of store operations with efficiency, discipline, and brand focus.
Position Summary
The Retail Operations Manager will be responsible for setting up and managing day-to-day retail operations across multiple outlets in key divisional cities. This includes store setup, team hiring and training, inventory control, sales operations, and overall retail performance. The ideal candidate will bring 5–6 years of proven experience from a reputed retail brand in Bangladesh, with a deep understanding of local retail dynamics.
Responsibilities :
Lead end-to-end setup and launch of new retail outlets in divisional cities (e.g., Chattogram, Rajshahi, Khulna, Sylhet, Barisal, Rangpur, Mymensingh).
Develop and execute operational processes and SOPs to ensure smooth and standardized store operations.
Recruit, train, and manage in-store teams including Store Managers, Sales Associates, and Support Staff.
Ensure achievement of monthly sales targets and KPIs across all stores.
Monitor in-store execution, customer service, and brand presentation according to company standards.
Supervise inventory flow, stock levels, shrinkage control, and timely replenishment across all outlets.
Coordinate with logistics, supply chain, and warehouse teams for smooth stock distribution.
Conduct regular store audits and performance reviews to identify areas of improvement.
Analyze sales and operational data to improve store performance and customer experience.
Implement loss prevention measures and ensure compliance with retail policies and legal standards.
Provide input on store location strategy and expansion planning based on market trends.
Job Other Benifits:
Competitive salary and performance-based bonuses.
Salary Review: Yearly
Festival Bonus: 2
Market Standard TA & DA, Mobile bill and other admissible benefits as per company policy.
Collaborative and passionate team culture
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Production/Operation
