Reservation & Ticketing Assistant
Job Description
Title: Reservation & Ticketing Assistant
Company Name: Singapore Airlines Ltd (GSA Saimon Global)
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 5 year(s)
Job Responsibilities:
∎ Handle flight reservations and ticketing requests for Singapore Airlines Ltd. customers in-person, over the phone and through email.
∎ Support Sales team (internal) as well as travel agencies and corporate clients (external) to resolve reservations & ticketing issues and requests, including seat confirmation.
∎ Manage, investigate, and respond to customer feedback through email.
∎ Pre-flight preparation including reviewing of booked loads, re-accommodation and call-out to customers.
∎ Sales administration & reporting.
Additional Requirements:
∎ Relevant working experience in a fast-paced customer service environment.
∎ Candidate must have a passion for customer service, possess a friendly and pleasant personality, and comfortable working under pressure individually and as part of a team.
∎ Good command of written and spoken English
∎ Willing to work shifts.
∎ Candidates with advanced skills in Microsoft Office and Amadeus or Altea Reservations systems, or previous call center experience will be highly regarded.
∎ Selected candidate will be hired under Singapore Airlines' GSA, Saimon Global Ltd.
Salary:
∎ Per Company Policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 29 May 2022
Company Information:
∎ 18 May 2022
∎ Singapore Airlines Ltd (GSA Saimon Global)
Category: Hospitality/ Travel/ Tourism
:
Source: bdjobs.com
Deadline Expired on 29th May 2022
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