Relationship Officer/ Relationship Manager, Retail Distribution Division

Job Description

Title: Relationship Officer/ Relationship Manager, Retail Distribution Division

Company Name: Midland Bank Limited

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Minimum graduation from relevant background without having 3rd class/division in any examination.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ Job Grade: AO/Officer/EO/JAVP/FAVP

Job Responsibilities:
∎ Achieve assigned business targets.
∎ Generate new business while cross selling different Retail & SME products.
∎ Drive different sales promotions and campaigns.
∎ Efficient management of allotted portfolios.
∎ Ensure service excellence.
∎ Efficient management of customer feedbacks/complaints.
∎ Handle branch operational services with care.
∎ Maintain SLA time with both internal and external customers.
∎ Ensure AML compliance and other regulatory policies & requirements.
∎ Ad-hoc responsibilities assigned by the Line Manager or Branch Manager.
∎ Deposit/loan attrition management.
∎ Ensuring quality business portfolio as per bank's risk appetite and maintenance of customer relationship thus keeping a healthy portfolio for the branch.
∎ Playing key role in branch profitability and achieving the branch's business target as well as other financial KPIs through acquiring low cost business.
∎ Cross-sell retail products and services.
∎ To ensure one stop service for customers and monitor that customers are not routed to different desks.

Additional Requirements:
∎ Age 25 to 45 years
∎ Minimum two (02) years of work experience in permanent position at branch level with reputed Banks.
∎ Minimum graduate, in relevant background without having 3rd class/division in any examination.
∎ Strong interpersonal and communication skills with effective business acumen.
∎ Adequate computer literacy to work on online software modules & MS Office packages.
∎ Geographic mobility and flexibility preferred.
∎ Self-motivated with good business network.

Compensation & Other Benefits:
∎ Competitive Salary
∎ Other admissible benefits as per Service Rules of the Bank
∎ Career progression opportunity based on performance
∎ Festival Bonuses/ Medical Facilities/ Other benefits

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 18 Mar 2023

Company Information:
∎ 16 Feb 2023
∎ Midland Bank Limited
∎ Address : Head Office, N.B.Tower (Level 6-9), 40/7 North Avenue, Gulshan-2, Dhaka-1212, Bangladesh
∎ Web : www.midlandbankbd.net
∎ Business : Midland Bank Limited, a new generation commercial bank run with Centralized Banking Model, retains a vision to be the choice of all customers within the region and beyond, to function as their preferred financial services provider by pursuing an endless voyage towards excellence in every aspect.

Category: Bank/Non-Bank Fin. Institution

: Candidates will be treated strictly on merit, experience and performance record. Only short-listed candidates will be communicated and any sort of persuasion will result in disqualification. MDB reserves the right to accept or reject any application without assigning any reason whatsoever.

Source: bdjobs.com