Relationship Officer / Manager - Student Banking

Job Description

Title: Relationship Officer / Manager - Student Banking

Company Name: Mutual Trust Bank PLC

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

  • At least 2 years
  • The applicants should have experience in the following business area(s): Banks


Published: 2025-08-14

Application Deadline: 2025-08-23

Education:
    • Bachelor/Honors
  • Candidate must be from a reputed UGC approved university, no 3rd division is allowed on any academic level.


Requirements:
  • At least 2 years
  • The applicants should have experience in the following business area(s): Banks


Skills Required:

Additional Requirements:
  • Minimum 2 years of experience in the relevant field (Bank, Student agencies, Foreign University liaison office etc.).

  • Effective Service Delivery Capacity·

  • Good team player.

  • Result Oriented & Focused.



Responsibilities & Context:
  • Require a result driven Relationship Officer/Manager to serve Student File clients and maintain good relationship with student counseling agencies.
  • Achieve individual business targets by opening new student files and renewing existing ones.
  • Process student file-related payments in compliance with regulatory guidelines.
  • Build and maintain strong relationships with student counseling agencies.
  • Act as a one-stop service provider, ensuring end-to-end communication and support for student file services.
  • Maintain high service standards, ensure due diligence, and oversee smooth operational delivery.
  • Manage customer complaints effectively and ensure timely resolution.
  • Stay updated on the bank’s offerings as well as competitors’ products and services.
  • Prepare and submit necessary reports and MIS as required.
  • Ensure full compliance with the Bank’s policies, audit standards, and regulatory requirements.
  • Report any compliance-related issues to the appropriate channel immediately.
  • Demonstrate a positive attitude and actively contribute as a team member at the Student Center.


Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution

Interested By University

University Percentage (%)
National University 15.62%
University of Dhaka 4.36%
Jagannath University 3.13%
University of Chittagong 2.01%
Jahangirnagar University 1.64%
University of Rajshahi 1.39%
Daffodil International University (DIU) 1.15%
North South University 1.10%
Dhaka College 1.00%
East West University 0.89%

Interested By Age Range

Age Range Percentage (%)
20-30 54.84%
31-35 31.79%
36-40 9.82%
40+ 3.18%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 4.67%
20K-30K 35.17%
30K-40K 26.67%
40K-50K 12.90%
50K+ 20.60%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 17.02%
0.1 - 1 years 8.66%
1.1 - 3 years 24.27%
3.1 - 5 years 18.54%
5+ years 31.51%

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