Job Description
Title: Relationship Officer / Manager - Student Banking
Company Name: Mutual Trust Bank PLC
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Banks
Published: 2025-08-14
Application Deadline: 2025-08-23
Education: - Candidate must be from a reputed UGC approved university, no 3rd division is allowed on any academic level.
Requirements: - At least 2 years
- The applicants should have experience in the following business area(s): Banks
Skills Required: Additional Requirements: Minimum 2 years of experience in the relevant field (Bank, Student agencies, Foreign University liaison office etc.).
Effective Service Delivery Capacity·
Good team player.
Result Oriented & Focused.
Responsibilities & Context: - Require a result driven Relationship Officer/Manager to serve Student File clients and maintain good relationship with student counseling agencies.
- Achieve individual business targets by opening new student files and renewing existing ones.
- Process student file-related payments in compliance with regulatory guidelines.
- Build and maintain strong relationships with student counseling agencies.
- Act as a one-stop service provider, ensuring end-to-end communication and support for student file services.
- Maintain high service standards, ensure due diligence, and oversee smooth operational delivery.
- Manage customer complaints effectively and ensure timely resolution.
- Stay updated on the bank’s offerings as well as competitors’ products and services.
- Prepare and submit necessary reports and MIS as required.
- Ensure full compliance with the Bank’s policies, audit standards, and regulatory requirements.
- Report any compliance-related issues to the appropriate channel immediately.
- Demonstrate a positive attitude and actively contribute as a team member at the Student Center.
Job Other Benifits: Employment Status: Full Time
Job Work Place: Work at office
Company Information: Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution