Branch Manager

Job Description

Title: Branch Manager

Company Name: Citizens Bank PLC

Vacancy: --

Age: At most 53 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

  • At least 8 years
  • The applicants should have experience in the following business area(s): Banks


Published: 2026-07-19

Application Deadline: 2026-08-04

Education:

Post-Graduation having no 3rd class/division in academic career.



Requirements:
  • At least 8 years
  • The applicants should have experience in the following business area(s): Banks


Skills Required:

Additional Requirements:
  • Age At most 53 years
  • Minimum 8 (eight) years of banking experience including 2 (two) years as Head of Branch/Manager Operations.

  • Strong background in Cash Management, General Banking, Liability Management, Credit Risk & Administration, Trade Finance and Operations.

  • Proven client network in SME, Retail and Corporate segments.

  • Excellent leadership, team management and client servicing skills.

  • Sound computer literacy, strong communication skill both in Bengali and English with an age inclusive and proactive attitude.

  • Candidates who started their career as MTO/PO will have added advantage.



Responsibilities & Context:

JOB LEVEL: SEO-EVP

JOB DESCRIPTION /RESPONSIBILITY

  • Deliver superior customer service and strengthen relationship management.

  • Achieve and exceed business targets while optimizing revenue and maintaining healthy financial ratios.

  • Drive new business acquisition, cross-selling and product penetration to build a quality portfolio.

  • Exercise delegated financial, administrative and business authority with due diligence.

  • Optimize resource utilization and manage allocated budget efficiently.

  • Lead, motivate and develop the branch team to ensure high performance in sales campaigns and cross-selling.

  • Ensure excellence in day-to-day banking operations and customer service.

  • Strengthen governance, AML, internal controls and full regulatory compliance.

  • Maintain high ethical standards and ensure satisfactory audit and inspection ratings.

  • Ensure safety and security of cash, premises and branch assets.

  • Address customer complaints promptly and enhance overall satisfaction.



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution

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