Title: Relationship Officer (Card Division)
Company Name: Mutual Trust Bank PLC
Vacancy: --
Age: Na
Job Location: Anywhere in Bangladesh
Salary: --
Experience:
Graduation in any discipline from a UGC-approved university.
Minimum CGPA 2.50 on a 4.00 scale. No third division/class or equivalent CGPA is allowed at any stage of the academic career.
Identify and approach potential customers for card acquisition (retail or corporate clients).
Meet or exceed monthly, quarterly, and annual card sales targets.
Promote new card products, benefits, and offers to existing and prospective clients.
Cross-sell additional banking products linked to card usage (e.g., loans, rewards programs).
Build and maintain strong relationships with clients to encourage card usage and loyalty.
Educate customers about card features, benefits, security measures, and responsible usage.
Monitor market trends and competitor card offerings to provide input on product positioning and promotions.
Handle client queries, complaints, or issues related to card services, escalating when necessary.
Participate in training programs to stay updated on product offerings, regulatory changes, and sales techniques.