Quality Capacity Building Manager
Job Description
Title: Quality Capacity Building Manager
Company Name: USAID's Advancing Universal Health Coverage (AUHC) Project
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Contractual
Educational Requirements:
∎ MD, MPH
Experience Requirements:
∎ At least 10 year(s)
Job Context:
∎ Background: The Advancing Universal Health Coverage (AUHC) Activity is USAID-funded health initiative to assist the goals of the Government of Bangladesh to significantly expand access to safe, affordable, and quality health services, while increasing financial protection for the poor.
∎ Specific project objectives are:
∎ Develop and implement a program to transform the Smiling Sun Network into a centrally managed, sustainable private social enterprise
∎ Adopt proven innovative approaches to create new strategies to expand access to and
∎ uptake of essential service packages
∎ Develop and implement sustainable financial systems to facilitate expanded coverage and
∎ ensure equitable access to health services
∎ Improve the quality of care
∎ Improve program strategies drawn from lessons learned (crosscutting)
∎ Purpose: The Quality Capacity Building Manager will be a member of the service delivery and quality team. He/She will be responsible for developing capacity of (Surjer Hashi Network) SHN`s service delivery team for implementation of QA/QI approach and processes in SHN clinics. The QCBM will report to the Team Lead of Service Improvement, Innovation & Expansion.
∎ Reporting: The Quality Capacity Building Manager reports to and is directly supervised by the Team Lead, Service improvement, innovation and expansion.
∎ Location of Assignment: The location of this assignment is Dhaka, Bangladesh with intermittent travel to the SHN clinics.
Job Responsibilities:
∎ Provide technical support to the SHN's Service Delivery Specialist (SDS) to establish quality assurance/quality improvement (QA/QI) systems at all the SHN clinics
∎ Build capacity of the SHN SDSs and other technical staff to implement the QI/QA system
∎ Monitor implementation of the QA/QI systems and ensure clinics adhere to quality standards and practices.
∎ Lead and conduct routine quality improvement sessions to address issues related to quality of care and services.
∎ Analyze QA/QI data frequently and ensure data is used for decision making.
∎ Identify best practices in QA/QI, and lead learning sessions for network wide dissemination and adoption.
∎ Lead and build capacity of SHN Chief of Clinical Services in conducting quality audits and the investigating serious adverse events.
∎ Develop or update existing quality assessment tools, clinical service technical guidelines, service protocols, practice and job aide and other QA/QI resources.
∎ Work closely with the AUHC's MIS (management information system) team to roll-out QIS (quality improvement system) and EMR (electronic medical record) system in SHN clinics.
∎ Participate in work planning and report writing and other donor related deliverables.
∎ Represent AUHC at regional and national QA/QI meetings
∎ Engage and collaborate with Government (DGHS, NTP, IPHN, MNCAH), quality secretariat at DGHS and other stakeholders in the area of QA/QI.
∎ Any other activities assigned by Team Lead of Service Improvement, Innovation & Expansion.
Additional Requirements:
∎ 10+ years professional experience in the health sector in Bangladesh.
∎ Extensive experience in service delivery in RMNCH (reproductive maternal neonatal and child health) and FP (family planning)
∎ Knowledge and application of QI models and QA approaches and methodologies.
∎ Demonstrated experience in capacity building, knowledge management, data analysis and data use for decision making.
∎ Excellent communication skills, the ability to coordinate across teams, flexibility, and ability to multitask.
∎ Proficiency in Microsoft Office.
∎ Bilingual in English and Bangla.
∎ Good analytical ability and writing skills.
∎ Ability to travel to project sites.
Application Deadline: 14 Feb 2021
Company Information:
∎ 31 Jan 2021
∎ USAID's Advancing Universal Health Coverage (AUHC) Project
Category: NGO/Development
:
Source: bdjobs.com
Deadline Expired on 14th Feb 2021
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