Partnership & Institutional Relation Senior Officer

Job Description

Title: Partnership & Institutional Relation Senior Officer

Company Name: Action Contre la Faim (ACF)

Vacancy: 1

Job Location: Cox's Bazar (Chakaria, Kutubdia, Maheshkhali, Pekua)

Employment Status: Contractual

Educational Requirements:
∎ Degree in Social Science (Masters desirable)
∎ Skills Required: Liaison

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Management

Job Context:
∎ Contract Duration - 31 December 2020.
∎ Start Date - ASAP
∎ Provide support to Deputy Field Coordinators in liaising with key stakeholders at the camp and cluster level, as well as in administrative management of ACF staff and facilities.

Job Responsibilities:
∎ Provide effective liaison between the DFCs and government authorities (most significantly the CiCs) at the local cluster level.
∎ Maintain communication and good relationships with authorities at Camp level
∎ Represent ACF in different fora at the cluster level, fostering good relationships with diverse stakeholders, including with government departments, media & press, other INGOs etc.
∎ Provide stakeholders with regular updates on ACFs projects and programmes
∎ Ensure that issues raised at by stakeholders are addressed appropriately and reported to the DFCs
∎ Foster excellent working relations with the CiCs in each camp
∎ Work with programme team members to develop a greater understanding of the board ACF programming
∎ Proactively solve conflicts and address issues that could occur between ACF service
∎ Provide administrative & operational leadership for allocated area of ACF programme implementation (cluster)
∎ Represent the DFC in at the cluster level, taking on administrative and representative responsibility for a cluster, as well as support and backup for other clusters
∎ Ensure facilities at in allocated cluster are maintained to ACF standards
∎ Liaison with HR and Logistics staff to ensure that facilities are in good working condition, adequately staffed & protected
∎ Carry out monthly facilities check, using standardized checklists, sending results to the DFCs
∎ Maintain staff working in the cluster informed of rights, responsibilities and management updates (including maintaining cluster notice board)
∎ Promote a proactive working environment and trouble shoot staffing conflicts and tensions and/or other wellbeing issues
∎ Hold monthly cluster meetings with staff (which may also be attended by DFC)
∎ Liaison with logistics department and/or DFCs to ensure repairs are completed in a timely manner
∎ Provide all other cluster related administrative support as and when requested by the DFC (staff election, surveys, document collection, welcoming visitors etc.).
∎ Support community participative approaches to programme design and management
∎ Ensure all volunteers working within their cluster have received the necessary training, signed Codes of Conduct and conduct themselves appropriately
∎ If necessary issue volunteer cards and maintain volunteer database
∎ Safeguard against any abuse or maltreatment of volunteers and/or beneficiaries by ACF staff
∎ Coordinate with long term volunteers to better understand the needs, opinions and ideas of the beneficiary communities which may include allowing them to 'shadow' some of this positions activities
∎ Organize volunteer and / or community consultation processes, as and when requested by the DFCs
∎ Support Base Security Management unit on ground level Security management.
∎ Update regular security situation and information of camp to Base Security manager and DFCs.
∎ Update any watchman management issue directly with base Security manager.
∎ Facilitate and when necessary lead security meeting in the field and take action from the decisions taken in the meeting.
∎ Update and communicate all relevant staffs in the camps any issue related to security management.
∎ Organize fire drills in line with the SOPs and as directed by either the security manager or DFC

Additional Requirements:
∎ 5 years working for NGOs or a similar social organisation / enterprise.
∎ Good relations with internal and external staffs
∎ Hardworking, Patience.
∎ Ability to work in a team
∎ Diplomacy with Government & others stakeholder's
∎ Advanced level of Bangla - Intermediate level of English

Salary: Tk. 71000 (Monthly)

Compensation & Other Benefits:
∎ Festival Bonus: 1 month Gross salary every year;
∎ Provident Fund: 7.5% of Basic Salary;
∎ Performance Bonus: from 30 % to 80% of monthly Gross salary per year depending on performance;
∎ End of Contract Benefits: As per policy;
∎ Medical coverage: 80% hospitalization coverage medical expenses (max limit BDT 120,000 per year);
∎ 18 days of paid annual leaves per year.
∎ 10 days of paid casual leaves per year.
∎ 14 days of paid sick leaves per year.
∎ 5 days Paternity Leave
∎ Compassionate leave (As per policy)
∎ Compensatory leave (As per policy)
∎ Free and unlimited access to the certifying e-learning platform Cross knowledge (Talent Bridge)
∎ Job Source

Application Deadline: March 5, 2020

Company Information:
∎ Action Contre la Faim (ACF)
∎ Address : Orin Tower, House # 23, Road # 113/A, Gulshan - 2, Dhaka 1212
∎ Web : www.actioncontrelafaim.org
∎ Business : Action Contre la Faim | Action Against Hunger is a humanitarian non-Governmental, non-political, neutral and non-profit international organization (INGO) that was established in France in 1979 to deliver aid in countries throughout the world. The aim of Action Against Hunger is to save lives by combating Hunger and Disasters that threaten the Lives of vulnerable Children, Women & Men. Since 2007, Action Against Hunger has been providing assistance to vulnerable populations in Bangladesh in the arena of Nutrition & Health, Mental Health & Care Practices (MHCP), Food Security & Livelihoods (FSL & DRR), and Water Sanitation & Hygiene (WaSH).

Category: NGO/Development