Job Description

Title: Outlet In-Charge

Company Name: Agora Limited

Vacancy: --

Age: at least 26 years

Location: Chattogram, Dhaka

Minimum Salary: Negotiable

Experience:
∎ 6 to 8 years
∎ The applicants should have experience in the following business area(s):Retail Store

Published: 26 Sep 2024

Education:
∎ Bachelor degree in any discipline

Requirements:

Additional Requirements:
∎ Age at least 26 years

Responsibilities & Context:
∎ The job holder is primarily responsible for overall outlet operations.
∎ He/she works closely with other functional FPRs to identify & formulate means to achieve set goals.
∎ He/she is required to evaluate & improve the Operational processes & systems on a continual basis and also has to assist the Area Manager with analytical, interpretative & constructive thinking to achieve ABP target.
∎ Plan, forecast, report on sales, costs and business performance.
∎ Plan and implement advertising and promotional strategy and activities.
∎ Assist Area Manager in developing Business Strategies for Retail Operations.
∎ Raise Purchase Requisitions (PR), Goods Received Notes (GRN) and manage store to store Stock Transfer, Stock Returns etc. through SAP System.
∎ Manage and monitor WINCOR (POS System) & Loyalty issues as and when necessary.
∎ Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
∎ Monitor Guest traffic flow to maximize sales, Guest satisfaction, appearance, image and comfort for Guests.
∎ Implement and monitor the effectiveness of QMS processes and procedures.
∎ Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and Guest safety as top priority.
∎ Supervise selling and Guest service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and Guest satisfaction.
∎ Handle costs and overheads, and all factors affecting the profitable performance of the shop.
∎ Be responsible for the management & safety of all equipment, fixtures fabric & IT Infrastructure of shop premises.
∎ Administer health and safety, security, and emergency systems, capabilities and staff and Guest awareness, according to company policy and relevant law.
∎ Maintain desired levels of people productivity at the assigned Outlets.
∎ Train and mentor subordinates to understand QMS processes and procedures.
∎ Manage and motivate staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
∎ Liaise with external agencies and authorities as necessary (fire services, police, local council, health and safety inspectors, etc).
∎ Liaise with and utilize support from suppliers, merchandisers and other partners as required.
∎ Continually seek opportunities to be innovative and increase efficiency within work stream.
∎ Predict and identify trends and dynamics within the external marketplace in relation to Operations and provide recommendations on how to leverage those.
∎ The job holder is primarily responsible for overall outlet operations.
∎ He/she works closely with other functional FPRs to identify & formulate means to achieve set goals.
∎ He/she is required to evaluate & improve the Operational processes & systems on a continual basis and also has to assist the Area Manager with analytical, interpretative & constructive thinking to achieve ABP target.
∎ Plan, forecast, report on sales, costs and business performance.
∎ Plan and implement advertising and promotional strategy and activities.
∎ Assist Area Manager in developing Business Strategies for Retail Operations.
∎ Raise Purchase Requisitions (PR), Goods Received Notes (GRN) and manage store to store Stock Transfer, Stock Returns etc. through SAP System.
∎ Manage and monitor WINCOR (POS System) & Loyalty issues as and when necessary.
∎ Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
∎ Monitor Guest traffic flow to maximize sales, Guest satisfaction, appearance, image and comfort for Guests.
∎ Implement and monitor the effectiveness of QMS processes and procedures.
∎ Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and Guest safety as top priority.
∎ Supervise selling and Guest service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and Guest satisfaction.
∎ Handle costs and overheads, and all factors affecting the profitable performance of the shop.
∎ Be responsible for the management & safety of all equipment, fixtures fabric & IT Infrastructure of shop premises.
∎ Administer health and safety, security, and emergency systems, capabilities and staff and Guest awareness, according to company policy and relevant law.
∎ Maintain desired levels of people productivity at the assigned Outlets.
∎ Train and mentor subordinates to understand QMS processes and procedures.
∎ Manage and motivate staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
∎ Liaise with external agencies and authorities as necessary (fire services, police, local council, health and safety inspectors, etc).
∎ Liaise with and utilize support from suppliers, merchandisers and other partners as required.
∎ Continually seek opportunities to be innovative and increase efficiency within work stream.
∎ Predict and identify trends and dynamics within the external marketplace in relation to Operations and provide recommendations on how to leverage those.

Skills & Expertise:

Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Chattogram, Dhaka

Company Information:
∎ Agora Limited
∎ 5 Mohakhali C/A, Paragon Building, 5th Floor Dhaka-1212, Bangladesh.
∎ Agora was the first retail chain to open in Bangladesh in 2001. Since then, the store has been fulfilling the everyday shopping needs of customers through great price, a wide assortment of goods, best quality, and best service. Currently, there are 15 outlets of Agora in Dhaka, 1 in Chattogram, and 2 in Sylhet. Being the first superstore of the country, Agora has contributed immensely to the growth of the industry. We have always maintained excellence in quality of products and operational standards to ensure a better market for the country. Agora always wants to ensure the best quality of products for its customers. In order to do so, Agora always takes the required measures and ensures best business practices to build an ethical business source and believes in decentralizing and wants the healthiest produce to reach its customers across the country. Competency skills of our employees are constantly developed through numerous training and certifications in GLOBALG.A.P. and Food Safety Management System (FSMS). Agora also received ISO 9001:2015 certification from SGS for quality management system.


Address::
∎ 5 Mohakhali C/A, Paragon Building, 5th Floor Dhaka-1212, Bangladesh.
∎ Agora was the first retail chain to open in Bangladesh in 2001. Since then, the store has been fulfilling the everyday shopping needs of customers through great price, a wide assortment of goods, best quality, and best service. Currently, there are 15 outlets of Agora in Dhaka, 1 in Chattogram, and 2 in Sylhet. Being the first superstore of the country, Agora has contributed immensely to the growth of the industry. We have always maintained excellence in quality of products and operational standards to ensure a better market for the country. Agora always wants to ensure the best quality of products for its customers. In order to do so, Agora always takes the required measures and ensures best business practices to build an ethical business source and believes in decentralizing and wants the healthiest produce to reach its customers across the country. Competency skills of our employees are constantly developed through numerous training and certifications in GLOBALG.A.P. and Food Safety Management System (FSMS). Agora also received ISO 9001:2015 certification from SGS for quality management system.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 26 Oct 2024

Category: Marketing/Sales