Operation Manager - Travel Agency

Job Description

Title: Operation Manager - Travel Agency

Company Name: The Travel Group

Vacancy: 2

Job Location: Dhaka (Farmgate)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Bachelor of Business Administration (BBA), Bachelor of Business Administration (BBA) in Management, Master of Business Administration (MBA)
∎ Proven experience in operations management, preferably in the Tourism sector.
∎ Strong leadership and team management skills.
∎ Excellent communication and interpersonal abilities.
∎ Problem-solving and decision-making capabilities.
∎ Proficiency in MS Office and operational software.
∎ Skills Required: COMPUTER OFFICE MANAGEMENT, Fluency in English and Hindi, Leadership and Good Communication skill., Smart and Dedicated, Smiling

Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s): Air Ticketing, Holiday Packages, hotel reservation, Travels and tourism, Visa Processing

Job Responsibilities:
∎ Manage the day-to-day operations of the Travel Agency, ensuring all processes run smoothly and efficiently.
∎ Supervise and lead a team of consultants, providing guidance and support to optimize their performance.
∎ Oversee the recruitment, training, and development of staff members.
∎ Monitor and improve key performance to ensure business objectives are met.
∎ Develop and implement operational policies, procedures, and workflows to enhance productivity and quality of service.
∎ Collaborate with the management team to set and achieve business goals and targets.
∎ Conduct regular performance evaluations and provide feedback to team members.
∎ Foster a culture of excellence, customer focus, and teamwork within the organization.
∎ Maintain compliance with industry regulations and best practices.
∎ Handle client escalations and resolve operational issues in a timely manner.

Additional Requirements:
∎ Age 25 to 45 years
∎ Both males and females are allowed to apply
∎ Proven experience as an Operation Manager or similar role, with a strong background in Tourism Sector.
∎ Exceptional leadership and team management skills.
∎ Proficiency in research tools and methodologies.
∎ Strong analytical mindset with a keen eye for detail.
∎ Excellent communication and interpersonal skills.

Salary: Tk. 20000 - 25000 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus, Profit share
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Dec 2023

Company Information:
∎ 5 Dec 2023
∎ The Travel Group
∎ Address : bit Central Plaza, 95, Suite D4, Green Road, Farmgate, Dhaka-1215

Category: Hospitality/ Travel/ Tourism

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Source: bdjobs.com

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