Job Description
Title: Visa Manager
Company Name: The Travel Group
Vacancy: 2
Age: 25 to 30 years
Location: Dhaka (Farmgate)
Salary: Tk. 15000 - 20000 (Monthly)
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Travel Agent, Tour Operator, Transport Service, Travel Startup
∎ Freshers are also encouraged to apply.
Published: 24 Dec 2024
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
Responsibilities & Context:
∎ Review visa applications, verify documents, and ensure that applicants meet all visa requirements.
∎ Interview visa applicants to assess eligibility for travel or immigration to the destination country.
∎ Input and manage application data in visa processing systems. Approve or deny applications based on established criteria.
∎ Ensure the authenticity of documents such as passports, employment letters, and financial records submitted by applicants.
∎ Identify and mitigate cases of visa fraud, ensuring applicants provide accurate and honest information.
∎ Stay updated on visa and immigration laws, ensuring decisions are in line with current regulations.
∎ Provide clear and helpful communication to visa applicants about the status of their applications or additional steps required.
∎ Work with other departments and agencies to gather required information or to escalate complicated cases.
∎ Identify customer needs, clarify information, investigate issues, and provide effective solutions or alternatives.
∎ Monitor and maintain high standards in call handling and email response practices.
∎ Ensure the team meets qualitative and quantitative targets, focusing on customer satisfaction.
∎ Take an active role in the development and implementation of customer support strategies.
∎ Review visa applications, verify documents, and ensure that applicants meet all visa requirements.
∎ Interview visa applicants to assess eligibility for travel or immigration to the destination country.
∎ Input and manage application data in visa processing systems. Approve or deny applications based on established criteria.
∎ Ensure the authenticity of documents such as passports, employment letters, and financial records submitted by applicants.
∎ Identify and mitigate cases of visa fraud, ensuring applicants provide accurate and honest information.
∎ Stay updated on visa and immigration laws, ensuring decisions are in line with current regulations.
∎ Provide clear and helpful communication to visa applicants about the status of their applications or additional steps required.
∎ Work with other departments and agencies to gather required information or to escalate complicated cases.
∎ Identify customer needs, clarify information, investigate issues, and provide effective solutions or alternatives.
∎ Monitor and maintain high standards in call handling and email response practices.
∎ Ensure the team meets qualitative and quantitative targets, focusing on customer satisfaction.
∎ Take an active role in the development and implementation of customer support strategies.
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus, Profit share
∎ Festival Bonus: 2
∎ Salary Review: As per performance
∎ Mobile bill, Tour allowance, Performance bonus
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Farmgate)
Company Information:
∎ The Travel Group
∎ bit Central Plaza, 95, Suite D4, Green Road, Farmgate, Dhaka-1215
Address::
∎ bit Central Plaza, 95, Suite D4, Green Road, Farmgate, Dhaka-1215
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Dec 2024
Category: Hospitality/ Travel/ Tourism
