Operation Manager
Job Description
Title: Operation Manager
Company Name: BRAC Saajan Exchange Limited (BSEL)
Vacancy: 01
Age: Na
Job Location: Dhaka (Badda)
Salary: Negotiable
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Banks, Financial Consultants
Published: 2025-12-02
Application Deadline: 2025-12-30
Education:
- Bachelor of Business Administration (BBA) in Finance & Banking
- Bachelor’s degree in finance, business, or a related field; MBA is a plus.
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Banks, Financial Consultants
Skills Required: Leadership and Good Communication skill.,Problem solving and analytical skill
Additional Requirements:
- Proven experience in remittance with a strong understanding of financial regulations.
Responsibilities & Context:
Oversee and manage daily operations to ensure efficiency and compliance.
Develop and implement strategies to enhance operational processes and optimize resource utilization.
Need to review the existing collection and reconciliation processes, and take the necessary steps to automate them for improved efficiency.
Collaborate with cross-functional teams to achieve organizational goals and deliver exceptional customer service.
Maintain Relationship with corresponding bank regarding deal & payout of transactions.
Review & monitor day to day task of overall Customer service, Sales support team & SQ team.
Monitor and analyze operational performance, identifying areas for improvement and implementing solutions.
Maintain an accurate agent account balance and ensure proper physical record keeping of all transactions.
Ensure adherence to regulatory requirements and internal policies to mitigate risks.
Coordinate with external partners and stakeholders to streamline processes and achieve operational excellence.
Conduct regular training sessions to enhance the skills and knowledge of the operations team.
To arrange for the reconciliation of Correspondent Bank accounts and resolve all related issues immediately.
To ensure smooth processing of transactions in the corresponding banks.
Prepare cash collection schedule & monitor the collection of funds as per the target.
Monitor the aging of agency balance.
To attend customers, agents and correspondent bank complaints and try to resolve the issues immediately or take necessary steps to resolve them at the earliest possible time.
To create and maintain good relations with customers, agents and the correspondent banks.
Job Other Benifits:
- Mobile bill,Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 12.41% |
| University of Dhaka | 6.44% |
| Jagannath University | 3.10% |
| University of Chittagong | 3.10% |
| University of Rajshahi | 2.86% |
| International Islamic University, Chittagong | 1.91% |
| North South University | 1.91% |
| Southeast University | 1.67% |
| Jahangirnagar University | 1.43% |
| Stamford University Bangladesh | 1.43% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 37.95% |
| 31-35 | 32.70% |
| 36-40 | 17.18% |
| 40+ | 11.93% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 5.01% |
| 20K-30K | 19.33% |
| 30K-40K | 20.29% |
| 40K-50K | 15.27% |
| 50K+ | 40.10% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.92% |
| 0.1 - 1 years | 6.44% |
| 1.1 - 3 years | 15.27% |
| 3.1 - 5 years | 18.14% |
| 5+ years | 53.22% |
