Job Description

Title: Officer/Executive, Technical Services

Company Name: Coats Bangladesh Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ B.Sc. Engineering(Mechanical/IPE/Textile) from reputed public and private institute with 1-2 years' experience preferably in readymade garments industry

Experience Requirements:
∎ 1 to 2 year(s)

Job Context:
∎ Global Band: (HR to assign) Band 8
∎ Reference No. N/A
∎ Function Function - Marketing
∎ Department Technical Services
∎ Role Profile version N/A
∎ Position this role reports to
∎ Technical Services Manager
∎ Date Updated 31/01/2021
∎ Role Purpose:
∎ The position will be responsible for creating positive images of products, demonstrating value adding advantages of product to the customers and delivering high quality technical services to customers leading to increased product efficiency and reduced wastage.
∎ Internal:
∎ Global Technical Services Team
∎ Global Accounts Team
∎ Manufacturing Team
∎ SC Team
∎ Sales Team
∎ External:
∎ Brand Offices
∎ Customer Office & Factory
∎ Machine Companies
∎ Accessories companies

Job Responsibilities:
∎ Provide regular technical advisory services to customers
∎ Illustrate the characteristics and merits of products and better combinations of fabrics, machines, needles and other equipment to the customers
∎ Conduct work-study audits at the shop floor level
∎ Assist Business Development team to develop new product or modify/upgrade existing product
∎ Conduct/facilitate Technical Seminars/trainings for key accounts-Customers/buyers
∎ Demonstrate settings, adjustments of sewing machines to overcome breakages, puckering and other sewing related problems in the production floor
∎ Select the correct products & assist customer in making product selections, based on customer needs, product specification & applicable regulation.
∎ Emphasize product features based on analysis of customers requirement & technical knowledge of product capabilities & limitations.
∎ Handle post sales maintenance & upgrade activities & ensure that any problems are resolved within standard time allotted for the nature of complaint.

Additional Requirements:
∎ Should have the ability to work with a diverse groups of people
∎ Understand and recognize customer needs and possess the ability to build up long term value added partnership with customers
∎ Should be good at communication both in local language and English
∎ Should be a good team player and an excellent negotiator
∎ Excellent persuasion skill & a go-getter

Application Deadline: 13 Feb 2021

Company Information:
∎ 10 Feb 2021
∎ Coats Bangladesh Ltd.
∎ Business : Textiles, Industrial and Consumer sewing thread

Category: Garments/Textile

Source: bdjobs.com

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