Senior Executive, Technical Services (Dhaka)
Job Description
Title: Senior Executive, Technical Services (Dhaka)
Company Name: Coats Bangladesh Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ B.Sc. Engineering (Mechanical/IPE/Textile) from reputed public and private institute with 3 to 6 years of inline experience preferably in readymade garments industry.
Experience Requirements:
∎ 3 to 6 year(s)
Job Context:
∎ Coats Bangladesh Ltd., a subsidiary of Coats plc, UK., is looking for dynamic, energetic & competent candidate for the post of Senior Executive, Technical Services in Dhaka to join our team. Coats is the world`s leading industrial thread company. Coats` pioneering history and innovative culture ensure the Company leads the way around the world
∎ Role Purpose:
∎ The position will be responsible for creating positive images of products, demonstrating value adding advantages of product to the customers and delivering high quality technical services to customers leading to increased product efficiency and reduced wastage.
∎ Key Relationships:
∎ Internal: Global Technical Services, Global Accounts, Manufacturing, Supply Chain, Sales
∎ External: Brand Offices, Customers` offices and factories, Machine companies, Accessories companies
Job Responsibilities:
∎ Provide regular technical advisory services to customers.
∎ Illustrate the characteristics and merits of products and better combinations of fabrics, machines, needles and other equipment to the customers.
∎ Make presentations to customers on our bouquet of products and services and build lasting relationships.
∎ Demonstrate settings, adjustments of sewing machines to overcome breakages, puckering and other sewing related problems in the production floor.
∎ Compute customers production cost & estimated savings from new services & products.
∎ Handle post sales maintenance & upgrade activities & ensure that any problems are resolved within standard time allotted for the nature of complaint.
∎ Emphasized product features based on analysis of customers need & technical knowledge of product capabilities & limitations.
∎ Achieving assigned order intake, margin and related objectives for the entire product portfolio. Drives evaluation of potential new and existing customers and their needs and leads the team in a proactive post-sales approach with a focus on solutions.
∎ Develops relationships with key customers and other decision makers. Also planning and implementing customer surveys, analyzing and acting on the results in order to ensure high levels of customer satisfaction.
∎ Select the correct products & assist customer in making product selections, based on customer needs, product specification & applicable regulation.
∎ Gather business intelligence, analyze market trend/ prospect to support formulation of sales strategies and plans for industrial business to assist sales team for effective sales forecast and to meet volume and value targets for apparel threads.
∎ Running global projects to increase market share while maintaining incremental sales growth and profitability. Besides increasing market share, such projects enable us to neutralize competition threats and minimize our carbon footprints.
∎ Recommend new promotional strategies, which are implement & contribute in increasing overall sales.
Additional Requirements:
∎ Should have the ability to work with a diverse group of people.
∎ Understand and recognize customer needs and possess the ability to build up long term value added partnership with customers.
∎ Should be good at communication both in Bengali and English.
∎ Should be a good team player and an excellent negotiator.
∎ Excellent persuasion skill & a go-getter.
∎ 3 to 6 years of inline experience preferably in readymade garments industry.
Salary:
∎ The Company offers excellent career opportunities with competitive salary and benefits package
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Mar 2022
Company Information:
∎ 13 Mar 2022
∎ Coats Bangladesh Ltd.
∎ Business : Textiles, Industrial and Consumer sewing thread
Category: Engineer/Architect
: Only shortlisted candidates will be communicated.
Source: bdjobs.com
Deadline Expired on 21st Mar 2022
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