Officer - Referral Hub

Job Description

Title: Officer - Referral Hub

Company Name: International Rescue Committee (IRC)

Vacancy: Not specific

Job Location: Cox's Bazar (Teknaf, Ukhia)

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Diploma in Medical Assistant
∎ In addition Bachelor's in relevant field will get preference

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ The position will be responsible for supporting the implementation of the IRC`s Referral Hub activities in the Rohingya Refugee Camp and the management of the community paramedics in the camp to which they are assigned. (S)He will ensure the delivery of high-quality emergency referral activities to the local catchment population including emergency obstetric and general emergency trauma referral services.
∎ The role will be responsible for the delivery of timely and appropriate emergency referrals and management of the camp referral hub community paramedic team and in particular:
∎ Apply knowledge and skills to ensure appropriate patient triage and referral as needed
∎ Provide supervision, direction, and line management to the community health volunteers and incentive workers in their camp
∎ Provide health promotion and counseling to patients and caregivers
∎ Ensure emergency referral services are implemented in conformity with relevant Ministry of health or international guidelines
∎ Ensure pregnancy mapping, family planning counselling supervision of paramedic team
∎ Ensure timely and accurate recording of patient information and referrals in relevant patient registers and facilitate the timely submission of require health reports
∎ Job Location: Camp 8W
∎ Contract Length: 31 March, 2023 (with possibility of extension)

Job Responsibilities:
∎ Referrals:
∎ Provide direct input to ensure the delivery of quality service and appropriate emergency referrals
∎ Supervise the triage and transport of patients
∎ Supervise appropriate and timely referrals in coordination with the nearby health facilities.
∎ Supervise community meeting and counselling to built health awareness among beneficiaries
∎ Manage and oversee stock and referral hub
∎ Aligned with the referral hub team ensure coordination of community health worker activities and community outreach regarding the referral hubs
∎ Ensure adherence to infection prevention and control measures
∎ Ensure accurate recording of information in the referral hub registers, and timely completion of summary reports
∎ Ensure patient confidentiality is respected, and that all referrals are conducted in a dignified and respectful manner
∎ Staff Supervision & Development:
∎ Oversee the technical support given by the Community Health Volunteers and ensure that the team is functioning appropriately and in a high-quality manner
∎ Maintain open and professional relations with team members, promoting a strong team spirit and provide mentorship to enable staff to successfully perform in their positions
∎ Provide nursing/medical support and mentorship to other workers, providing on-the-job training where needed
∎ Craft and maintain incentive workers schedule and manage day to day activities for CHVs
∎ Project Management:
∎ Implement outreach activities with the rest of the team to access "hard to reach? and vulnerable beneficiaries to increase service utilization
∎ When available work with and support community volunteers to provide referral information, community mobilization and awareness raising
∎ Supervise team to respond to emergency camp situation which may arise like flood, fire outbreak, mass vaccination campaign, etc preventing mass casualty
∎ Ensure regular inventory and upkeep of referral hub patient transport tools
∎ Coordination & Representation:
∎ Develop and maintain effective working relationships with local communities, local government agencies and other implementing partners
∎ Monitoring & Reporting:
∎ Ensure all patient referrals are documented and patient records completed
∎ Submit daily reports in a timely manner
∎ Other Duties:
∎ Consistently and dedicatedly monitor/assess the safety and security; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/improve the security environment for IRC programs

Additional Requirements:
∎ Age 18 to 60 years
∎ 2 years of total experience with at least 1 year's clinical experience in emergency and primary healthcare
∎ Staff Management experience
∎ Previous experience and training in sexual gender-based violence and clinical care for sexual assault survivors (desirable
∎ Registered Medical Assistant
∎ Ability to lead, train, supervise and facilitate other medical staff and community health workers in their respective tasks
∎ Ability and flexibility to understand the cultural and political environment
∎ Skills to provide sensitive and appropriate medical counselling
∎ Excellent communication skills
∎ Must be a teammate with excellent interpersonal skills and ability to work under pressure in a stressful environment, displaying patience, kindness and tact
∎ Ability to be creative, flexible, adaptive, and willingness to work in challenging situations
∎ Ability to live in challenging conditions and ability to work under difficult, high pressure situations
∎ People who have knowledge in Chittagonian language will get preference
∎ Person with disability are encouraged to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Insurance, Gratuity
∎ Two retention benefits in a year equivalent to two basic salaries

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 7 Dec 2022

Company Information:
∎ 1 Dec 2022
∎ International Rescue Committee (IRC)
∎ Address : 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
∎ Web : https://www.rescue.org/
∎ Business : The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Category: NGO/Development

: Standard of Professional ConductIRC and IRC employees are required to abide by the values and principles outlined in the IRC Way - Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.Gender Equality & Equal OpportunityWe are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Are you ready to join the most dynamic team?

Source: bdjobs.com

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