Officer, Communication
Job Description
Title: Officer, Communication
Company Name: Agora Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
∎ Skills Required: Analytical ability, Good communication skills, Leadership, Strong interpersonal skill, Team Building Skill
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Communication, Promotion and Branding
Job Responsibilities:
∎ Develop and execute customer communication strategies to engage and retain customers through various channels.
∎ Create compelling and informative content to keep customers informed about promotions, new arrivals, and special events.
∎ Manage and update the company website, ensuring it provides up-to-date information and a seamless user experience.
∎ Oversee the loyalty program, including the design, implementation, and improvement of customer loyalty initiatives.
∎ Analyze customer data and feedback to tailor loyalty programs that drive customer retention and increase customer lifetime value.
∎ Monitor and report on the effectiveness of loyalty programs and make data-driven recommendations for improvements.
∎ Gather and analyze customer feedback through surveys, reviews, and other channels to identify areas for improvement.
∎ Collaborate with relevant departments to address customer concerns and improve overall customer satisfaction.
∎ Plan and execute marketing promotions, campaigns, and events in collaboration with the marketing team to drive customer engagement and sales.
∎ Monitor the success of promotional activities and make adjustments as needed to achieve desired results.
∎ Stay updated on industry trends and competitor activities to identify opportunities for improvement and innovation.
∎ Prepare regular reports on customer engagement metrics, loyalty program performance, and communication effectiveness for management review.
Additional Requirements:
∎ Age at least 23 years
Salary: Negotiable
Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Oct 2023
Company Information:
∎ 25 Sep 2023
∎ Agora Limited
∎ Address : 5 Mohakhali C/A, Paragon Building, 5th Floor
Dhaka-1212, Bangladesh.
∎ Business : Agora was the first retail chain to open in Bangladesh in 2001. Since then, the store has been fulfilling the everyday shopping needs of customers through great price, a wide assortment of goods, best quality, and best service. Currently, there are 15 outlets of Agora in Dhaka, 1 in Chattogram, and 2 in Sylhet. Being the first superstore of the country, Agora has contributed immensely to the growth of the industry. We have always maintained excellence in quality of products and operational standards to ensure a better market for the country. Agora always wants to ensure the best quality of products for its customers. In order to do so, Agora always takes the required measures and ensures best business practices to build an ethical business source and believes in decentralizing and wants the healthiest produce to reach its customers across the country. Competency skills of our employees are constantly developed through numerous training and certifications in GLOBALG.A.P. and Food Safety Management System (FSMS). Agora also received ISO 9001:2015 certification from SGS for quality management system.
Category: Marketing/Sales
:
Source: bdjobs.com
Deadline Expired on 10th Oct 2023
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