Network Support Engineer

Job Description

Title: Network Support Engineer

Company Name: Grameen Bank

Vacancy: 05

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering/Bachelor of Science (BSc) in Computer Science/ Bachelor of Science (BSc) in Information Technology,
∎ Professional Certification: CCNA/ MTCNA /RHCSA (preferable)

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ Job Location - Head Office, Grameen Bank, Mirpur-2, Dhaka-1216
∎ Employment Status - Full-time(pensionable)/ Contractual

Job Responsibilities:
∎ The primary responsibilities for this position will be to perform initial configuration and installation of networking hardware, both wired and wireless, as well as assisting the System Administrator in day-to-day administration of Linux and Windows systems.
∎ Job duties include but are not limited to patch management, system upgrades, and configuration changes, log monitoring, ID card access control installation and configuration, and network traffic monitoring. In addition to system and network responsibilities, applicant should be able to provide assistance to first tier help desk staff and direct end user support.
∎ Network engineers may work internally as part of Grameen Bank IT support team.
∎ Need basic skill about call support.
∎ Need basic skill about network.
∎ Response to clients call, find out their problem and solve.
∎ Diagnosing and fixing network problems and find out faults.
∎ Maintain working report every day.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Total 5 years and at least 3 years as Network Support Engineer
∎ Proactively check connectivity matrices, investigate, and prepare any remediation recommendations.
∎ Support for network related issues related to Android hardware and wireless networks
∎ Maintain support tickets and updates within the SLA timelines
∎ Documentation drafting and review

Salary:
∎ Tk. 60,000- Tk. 80,000/ Negotiable.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Performance bonus
∎ Bonuses: 5(2 festival bonuses and 2 other bonuses that are paid in the same amount as festival bonuses)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Jun 2021

Company Information:
∎ 15 Jun 2021
∎ Grameen Bank

Category: IT/Telecommunication

Source: bdjobs.com

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