Network Engineer (NOC) Level-7
Job Description
Title: Network Engineer (NOC) Level-7
Company Name: Bangladesh Research and Education Network (BdREN) Trust
Vacancy: 2
Age: At most 32 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 45000 (Monthly)
Experience:
Published: 2025-08-30
Application Deadline: 2025-09-14
Education:
- Bachelor of Science (BSc) in Electrical & Electronic Engineering
- Bachelor of Science (BSc) in Computer Science & Engineering
- Master of Science (MSc) in Applied Physics
- Master of Science (MSc) in Electronics
A 4-Year Bachelor Degree in Electrical & Electronics/Computer Science & Engineering/M.Sc. in Applied Physics & Electronics from any reputed university of Bangladesh or abroad (all foreign degrees must have equivalence certificate).
Requirements:
Skills Required:
Additional Requirements:
- Age At most 32 years
Age Limit: Maximum 32 years (on the last date of submission of Application) having Bangladeshi nationality
Responsibilities & Context:
Background:
BdREN is the sole National Research and Education Network (NREN) of Bangladesh, connecting institutes for science, research and higher education. Through TEIN we are connected to other NRENs in Asia and the rest of the world, collectively referred to as the Global Research and Education Network (GREN). The principal objective of BdREN is to facilitate Internet and Data Connectivity as well as to provide Computerized Applications and Services support to the Higher Educational Institutions and Research Community of Bangladesh. It is working in close collaboration with the University Grants Commission (UGC) of Bangladesh. An independent eleven-member Board of Trustees are sitting at the helm of the organization which is chaired by the honorable Chairman of UGC. Currently, it is seeking applications, to fill in the following vacancies, from young, energetic, dynamic and prospective candidates who fulfill the eligibility criteria as mentioned below:
Functional Responsibilities:
Respond to requests for technical assistance in person, via phone, electronically
Diagnose and resolve technical hardware and software issues
Research questions using available information resources
Advise user on appropriate action
Follow standard help desk procedures
Log all help desk interactions
Administer help desk software
Redirect problems to correct resource
Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Prepare activity reports
Inform management of recurring problems
Stay current with system information, changes and updates
Work with the relevant stakeholders and the team to carefully plan, design and deploy with continual improvement in service quality.
Communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF).
Communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF).
Identify optical fiber faults using OTDR, Power Source and Power Meter
Generate and handle Tickets, Knowledge in Opening, Updating and Closing Tickets.
Diagnose server or network alerts, events or issues.
Determine the cause of a problem when an alarm is generated.
Problem troubleshooting.
Handle multiple concurrent tasks and projects with minimal supervision.
Work with flexible schedule (working in General, Morning, Evening and Night shift)
Ensuring a high level of stakeholder focus (internally and externally) with due care and attention to stakeholder priority issues and appropriate levels of client communications
Ensuring maximum client satisfaction for both internal and external stakeholders
Ensuring that all software and hardware is kept up to date with the latest patches
Maintain strict compliance of SOP
Carries out any other responsibilities which are to be given by the superiors to the interest of the BdREN
Job Other Benifits:
Monthly consolidated remuneration of BDT 45,000/- (Forty-five Thousand)
Two festival bonuses (each equal to monthly basic salary BDT 27,000/-)
Baishakhi Allowance (20% of the monthly basic salary)
Group Insurance and Health Check up
TA and DA as per BdREN rules
After confirmation Contributory Provident Fund, Gratuity, Earned Leave, Transport Allowance.
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
