Job Description
Title: Merchant Support Executive
Company Name: Munshi HR Solutions Ltd.
Vacancy: 130
Age: 22 to 35 years
Location: Anywhere in Bangladesh
Salary: Tk. 23000 - 24000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Banks
∎ Freshers are also encouraged to apply.
Published: 24 Dec 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 22 to 35 years
Responsibilities & Context:
∎ Field Job.
∎ Job posting can be anywhere in Bangladesh.
∎ Sign-up new merchants, Set-up POS terminals and QR Code Sticker at merchant’s point and provide training to new & existing merchants.
∎ Maintain strong business relationship with existing Merchants in respective zone through support service for increasing merchant base and business growth.
∎ Visit existing merchant regularly to demonstrate required training and provide guidance on card acceptance and benefits (including MSS Portal, Pay flex and Swipe Load) and service facilities.
∎ Ensure smooth acceptance of card at the merchant points in order to maximize customer satisfaction.
∎ Monitor merchant performance to reduce inactive merchant base and ensure that fraud risk is minimum and all compliance factors (e.g. Merchant KYC and TP) are done properly.
∎ Ensure that all merchant queries are effectively handled.
∎ Actively involved in promotions and campaigns with merchants / partners to ensure maximum on-us card transactions which will support to increase growth of on-us card business.
∎ To arrange joint marketing activities with merchants / partners to ensure business growth of Bank’s card business.
∎ Visit existing merchants regularly to ensure high business volume and to reduce inactive merchants as well as POS terminals.
∎ Higher possibility of get permanent after 1-1.5 year
∎ Field Job.
∎ Job posting can be anywhere in Bangladesh.
∎ Sign-up new merchants, Set-up POS terminals and QR Code Sticker at merchant’s point and provide training to new & existing merchants.
∎ Maintain strong business relationship with existing Merchants in respective zone through support service for increasing merchant base and business growth.
∎ Visit existing merchant regularly to demonstrate required training and provide guidance on card acceptance and benefits (including MSS Portal, Pay flex and Swipe Load) and service facilities.
∎ Ensure smooth acceptance of card at the merchant points in order to maximize customer satisfaction.
∎ Monitor merchant performance to reduce inactive merchant base and ensure that fraud risk is minimum and all compliance factors (e.g. Merchant KYC and TP) are done properly.
∎ Ensure that all merchant queries are effectively handled.
∎ Actively involved in promotions and campaigns with merchants / partners to ensure maximum on-us card transactions which will support to increase growth of on-us card business.
∎ To arrange joint marketing activities with merchants / partners to ensure business growth of Bank’s card business.
∎ Visit existing merchants regularly to ensure high business volume and to reduce inactive merchants as well as POS terminals.
∎ Higher possibility of get permanent after 1-1.5 year
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Gratuity, Insurance, Weekly 2 holidays, Performance bonus
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Munshi HR Solutions Ltd.
∎ 413, Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan -2, Dhaka -1212
∎ 413 Nayanagar, Dhali Bari Kacha Bazar,
Coca Cola Road, Vatara, Gulshan, Dhaka-1212.
Address::
∎ 413, Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan -2, Dhaka -1212
∎ 413 Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan, Dhaka-1212.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 23 Jan 2025
Category: Bank/Non-Bank Fin. Institution
