Job Description
Title: Manager / Sr. Executive - HR, Admin and Customer Relation
Company Name: ChefOnline
Vacancy: 01
Age: at least 28 years
Location: Dhaka (Gulshan)
Salary: Negotiable
Experience:
∎ 3 to 5 years
Published: 23 Feb 2024
Education:
∎ Business Administration from a reputed university (Major in HR or Marketing is preferable) Candidates with a Foreign University Degree and O-level/A-level background will get a preference. Strong English (equivalent to IELTS 7.5) communication skills and a customer-oriented attitude.
Requirements:
Additional Requirements:
∎ Age at least 28 years
Responsibilities & Context:
∎ Develop and implement HR strategies to attract, retain, and develop top talent.
∎ Manage recruitment, onboarding, performance management, and employee engagement initiatives.
∎ Handle employee relations, resolve conflicts and facilitate training and development programs.
∎ Coordinate office operations and procedures to ensure organizational effectiveness.
∎ Plan and coordinate administrative procedures and systems, and devise ways to streamline processes.
∎ Oversee the Customer Service department, ensuring high-quality customer support and effective issue resolution.
∎ Develop and maintain strong relationships with customers through excellent service and communication.
∎ Handle customer inquiries and complaints, providing solutions promptly.
∎ Analyse customer feedback and collaborate with the team to enhance customer satisfaction.
∎ We are looking for a Manager / Sr. Executive who will manage our HR, Administration, and Customer Relations departments.
∎ Develop and implement HR strategies to attract, retain, and develop top talent.
∎ Manage recruitment, onboarding, performance management, and employee engagement initiatives.
∎ Handle employee relations, resolve conflicts and facilitate training and development programs.
∎ Coordinate office operations and procedures to ensure organizational effectiveness.
∎ Plan and coordinate administrative procedures and systems, and devise ways to streamline processes.
∎ Oversee the Customer Service department, ensuring high-quality customer support and effective issue resolution.
∎ Develop and maintain strong relationships with customers through excellent service and communication.
∎ Handle customer inquiries and complaints, providing solutions promptly.
∎ Analyse customer feedback and collaborate with the team to enhance customer satisfaction.
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Office Days: Monday to FridayDays Off: Saturday & Sunday
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Gulshan)
Company Information:
∎ ChefOnline
∎ 21/A Navana Tower, 45 Gulshan South C/A, Circle-1
∎ Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.
Address::
∎ 21/A Navana Tower, 45 Gulshan South C/A, Circle-1
∎ Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 24 Mar 2024
Category: HR/Org. Development
