Title: Manager, Quality Assurance & Management- Outreach Program
Company Name: Marie Stopes Bangladesh (MSB)
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ MBBS; MPH or master's in health systems management / Clinical Quality Improvement will be preferred.
Experience Requirements:
∎ 3 to 5 year(s)
Job Context:
∎ Marie Stopes Bangladesh is affiliated with MSI Reproductive Choice, UK, delivers quality healthcare for women and children through its 40 clinics located in 28 districts of Bangladesh. Marie Stopes Bangladesh also delivers family planning, safe MR, and sexual health services fulfilling the mission of children by choice, not by chance.
∎ MSB is looking for a Manager, Quality Assurance & Management, Outreach Program to ensure that clinical services in outreach program adhere to MSB clinical standards and national protocols and be an `expert` source of all technical advice/training/guidance to doctors, paramedics and other service providers regarding matters related to client safety and care. The position will be based in Head Office, Dhaka and will travel field frequently.
Job Responsibilities:
∎ Responsible for the clinical governance of government sites, supporting the quality lead with appropriate quality assurance, accountabilities and governance tools.
∎ Maintain up to date and comprehensive knowledge of National Protocols for clinical services and MSI global Clinical policies and guidelines. Share expertise and ensure that all Outreach service providers and staff are familiar with standards and remain up to date as changes occur.
∎ Working closely with the Outreach & PSS Channel Leads, ensure regular supervision and clinical auditing of field sites. Set quality assessment annual plans for outreach operations ensuring that assessment indicators are measurable and ensure audits are completed on time and results are promptly reported. Conduct the CA, QTA and assist during MSI global QTA visit.
∎ Undertake regular spot checks of client files for relevancy of documents and accuracy, timeliness, quality and relevancy of information provided. Supervise conduct of monthly client record audits by clinical team members as per MSI requirements Discuss & provide on the job training on official record issues with staff as required.
∎ Provide Continuous Supportive Supervision to program managers, service providers, technical teams and assess for training needs.
∎ Train service providers in the handling critical or complicated medical cases and support when clinical incidents occur and during the incident management processes team members during red incidents.
∎ Establish a culture that ensures compliance with internal policy and external regulatory standards.
∎ Ensure clear communication Program managers and other Program managers to ensure collaboration and maintain organisational efficiency.
Additional Requirements:
∎ 3-5 years management experience in the field of reproductive health/ Clinic/Hospital business.
∎ Strong clinical skills and expertise. Training on FP especially LARC & PM will be added advantage.
∎ Team player, excellent interpersonal & communication skill, self- organizing capacity. Open to ideas and contributions from others.
Salary:
∎ Competitive salary & benefit packages will be offered for deserving candidate as per policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 4 Feb 2023
Company Information:
∎ 25 Jan 2023
∎ Marie Stopes Bangladesh (MSB)
∎ Business : Marie Stopes Bangladesh (MSB) is leading NGO affiliated with Marie Stopes International, UK, which supports programmes in 37 countries, providing high quality and affordable, sexual and reproductive health (SRH) services to the urban, peri-urban and rural community through innovative service delivery approaches supported by appropriate BCC interventions. MSB is committed to improving the SRH status of the poor, highly at-risk and vulnerable population in Bangladesh.
Category: NGO/Development
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