Job Description

Title: Manager, HR & Administration

Company Name: Grameen Telecom Trust

Vacancy: 01

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 5 years

Published: 13 Feb 2025

Education:
∎ Bachelor/Honors
∎ Bachelor’s degree in Human Resources, Business Administration, or a related field.·
∎ A Master’s degree or relevant HR certification (such as SHRM or CIPD) is a plus.
∎ Bachelor’s degree in Human Resources, Business Administration, or a related field.·
∎ A Master’s degree or relevant HR certification (such as SHRM or CIPD) is a plus.

Requirements:

Additional Requirements:
∎ Experience in managing HR and administrative functions in a project-based environment is preferred, particularly in the healthcare or technology sectors.
∎ Strong understanding of labor laws, employee relations, and compliance issues.
∎ Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels of the organization.
∎ Strong organizational and time-management skills, with an ability to prioritize tasks effectively.
∎ High level of attention to detail and accuracy.
∎ Proficiency in MS Office (Word, Excel, PowerPoint), HR software, and other administrative tools.
∎ Leadership and team management experience.
∎ Ability to work under pressure and meet deadlines in a fast-paced environment.
∎ Problem-solving and decision-making.
∎ Conflict resolution.
∎ Organizational skills and ability to multi-task.
∎ Adaptability and flexibility in a dynamic work environment.
∎ Confidentiality and ethical practice in handling HR-related matters.
∎ Experience in managing HR and administrative functions in a project-based environment is preferred, particularly in the healthcare or technology sectors.
∎ Strong understanding of labor laws, employee relations, and compliance issues.
∎ Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels of the organization.
∎ Strong organizational and time-management skills, with an ability to prioritize tasks effectively.
∎ High level of attention to detail and accuracy.
∎ Proficiency in MS Office (Word, Excel, PowerPoint), HR software, and other administrative tools.
∎ Leadership and team management experience.
∎ Ability to work under pressure and meet deadlines in a fast-paced environment.
∎ Problem-solving and decision-making.
∎ Conflict resolution.
∎ Organizational skills and ability to multi-task.
∎ Adaptability and flexibility in a dynamic work environment.
∎ Confidentiality and ethical practice in handling HR-related matters.

Responsibilities & Context:
∎ Recruitment and Staffing:Oversee the recruitment process, from job posting, screening candidates, and conducting interviews to onboarding new employees.Ensure that all staffing requirements for the Digital Healthcare Solutions Project are met in a timely manner.Develop and maintain a recruitment pipeline for various positions within the project, ensuring that staffing needs are addressed proactively.
∎ Oversee the recruitment process, from job posting, screening candidates, and conducting interviews to onboarding new employees.
∎ Ensure that all staffing requirements for the Digital Healthcare Solutions Project are met in a timely manner.
∎ Develop and maintain a recruitment pipeline for various positions within the project, ensuring that staffing needs are addressed proactively.
∎ Employee Relations:Serve as the first point of contact for employee concerns and grievances.Resolve workplace conflicts and ensure a positive, inclusive, and productive work environment.Implement employee engagement initiatives to enhance job satisfaction and retention.
∎ Serve as the first point of contact for employee concerns and grievances.
∎ Resolve workplace conflicts and ensure a positive, inclusive, and productive work environment.
∎ Implement employee engagement initiatives to enhance job satisfaction and retention.
∎ Performance Management:Develop and maintain the performance appraisal system.Work with departments and team leads to set clear objectives and deliverables for each team member.Conduct performance reviews and provide feedback for employee development.Monitor performance metrics and propose corrective actions if necessary.
∎ Develop and maintain the performance appraisal system.
∎ Work with departments and team leads to set clear objectives and deliverables for each team member.
∎ Conduct performance reviews and provide feedback for employee development.
∎ Monitor performance metrics and propose corrective actions if necessary.
∎ Training and Development:Identify the training needs for employees and create or arrange for training programs.Foster a culture of continuous learning and skill development aligned with the project’s goals.Maintain records of training and development activities and ensure compliance with necessary certifications.
∎ Identify the training needs for employees and create or arrange for training programs.
∎ Foster a culture of continuous learning and skill development aligned with the project’s goals.
∎ Maintain records of training and development activities and ensure compliance with necessary certifications.
∎ Compensation and Benefits Management:Administer employee payroll, benefits, and compensation policies, ensuring compliance with organizational and legal standards.Develop and implement reward and recognition programs that motivate and retain employees.Ensure timely processing of all statutory benefits such as health insurance, provident fund, and others.
∎ Administer employee payroll, benefits, and compensation policies, ensuring compliance with organizational and legal standards.
∎ Develop and implement reward and recognition programs that motivate and retain employees.
∎ Ensure timely processing of all statutory benefits such as health insurance, provident fund, and others.
∎ Policy and Compliance:Maintain up-to-date knowledge of labor laws and regulations, ensuring organizational compliance.Develop and enforce company HR policies and procedures, ensuring consistency and transparency.Manage employee contracts, renewals, and ensure that all documentation is accurate and up-to-date.
∎ Maintain up-to-date knowledge of labor laws and regulations, ensuring organizational compliance.
∎ Develop and enforce company HR policies and procedures, ensuring consistency and transparency.
∎ Manage employee contracts, renewals, and ensure that all documentation is accurate and up-to-date.
∎ HR Data and Reporting:Maintain HR records, including personnel files and databases, ensuring data integrity and confidentiality.Prepare HR-related reports on a regular basis for senior management review, such as turnover, headcount, and performance metrics.
∎ Maintain HR records, including personnel files and databases, ensuring data integrity and confidentiality.
∎ Prepare HR-related reports on a regular basis for senior management review, such as turnover, headcount, and performance metrics.
∎ Office Administration:Oversee the day-to-day operations of the office, ensuring a smooth working environment for all staff.Manage office supplies, equipment, and inventory, ensuring necessary items are stocked and in good condition.Supervise housekeeping, facilities management, and any external vendors providing office services.
∎ Oversee the day-to-day operations of the office, ensuring a smooth working environment for all staff.
∎ Manage office supplies, equipment, and inventory, ensuring necessary items are stocked and in good condition.
∎ Supervise housekeeping, facilities management, and any external vendors providing office services.
∎ Facility Management:Ensure the cleanliness, safety, and organization of the office space.Coordinate maintenance and repair of office equipment and facilities.Ensure adherence to health and safety regulations, managing risk assessments and emergency procedures.
∎ Ensure the cleanliness, safety, and organization of the office space.
∎ Coordinate maintenance and repair of office equipment and facilities.
∎ Ensure adherence to health and safety regulations, managing risk assessments and emergency procedures.
∎ Office Budgeting and Cost Control:Assist in the preparation and management of the office budget.Track administrative expenses and implement cost-saving strategies where possible.
∎ Assist in the preparation and management of the office budget.
∎ Track administrative expenses and implement cost-saving strategies where possible.
∎ Communication and Coordination:Serve as the point of contact for internal and external stakeholders regarding administrative matters.Ensure timely communication of relevant information to staff and stakeholders.Organize meetings, events, and workshops, ensuring smooth logistical coordination.
∎ Serve as the point of contact for internal and external stakeholders regarding administrative matters.
∎ Ensure timely communication of relevant information to staff and stakeholders.
∎ Organize meetings, events, and workshops, ensuring smooth logistical coordination.
∎ Documentation and Reporting:Maintain accurate records for all administrative activities, including contracts, vendor agreements, office supplies, etc.Ensure that documents are filed systematically and securely.Provide regular administrative reports to senior management as required.
∎ Maintain accurate records for all administrative activities, including contracts, vendor agreements, office supplies, etc.
∎ Ensure that documents are filed systematically and securely.
∎ Provide regular administrative reports to senior management as required.
∎ Support to Senior Management and Other Teams:Provide administrative support to department lead and senior management in scheduling, correspondence, and other office-related tasks.Ensure the availability of meeting spaces and support for internal and external meetings.
∎ Provide administrative support to department lead and senior management in scheduling, correspondence, and other office-related tasks.
∎ Ensure the availability of meeting spaces and support for internal and external meetings.
∎ Lead the development and implementation of health and safety policies in the office.
∎ Manage any special projects assigned by senior management related to HR or administrative functions.
∎ Perform any other duties assigned by management.
∎ Human Resource Management:
∎ Recruitment and Staffing:
∎ Oversee the recruitment process, from job posting, screening candidates, and conducting interviews to onboarding new employees.
∎ Ensure that all staffing requirements for the Digital Healthcare Solutions Project are met in a timely manner.
∎ Develop and maintain a recruitment pipeline for various positions within the project, ensuring that staffing needs are addressed proactively.
∎ Employee Relations:
∎ Serve as the first point of contact for employee concerns and grievances.
∎ Resolve workplace conflicts and ensure a positive, inclusive, and productive work environment.
∎ Implement employee engagement initiatives to enhance job satisfaction and retention.
∎ Performance Management:
∎ Develop and maintain the performance appraisal system.
∎ Work with departments and team leads to set clear objectives and deliverables for each team member.
∎ Conduct performance reviews and provide feedback for employee development.
∎ Monitor performance metrics and propose corrective actions if necessary.
∎ Training and Development:
∎ Identify the training needs for employees and create or arrange for training programs.
∎ Foster a culture of continuous learning and skill development aligned with the project’s goals.
∎ Maintain records of training and development activities and ensure compliance with necessary certifications.
∎ Compensation and Benefits Management:
∎ Administer employee payroll, benefits, and compensation policies, ensuring compliance with organizational and legal standards.
∎ Develop and implement reward and recognition programs that motivate and retain employees.
∎ Ensure timely processing of all statutory benefits such as health insurance, provident fund, and others.
∎ Policy and Compliance:
∎ Maintain up-to-date knowledge of labor laws and regulations, ensuring organizational compliance.
∎ Develop and enforce company HR policies and procedures, ensuring consistency and transparency.
∎ Manage employee contracts, renewals, and ensure that all documentation is accurate and up-to-date.
∎ HR Data and Reporting:
∎ Maintain HR records, including personnel files and databases, ensuring data integrity and confidentiality.
∎ Prepare HR-related reports on a regular basis for senior management review, such as turnover, headcount, and performance metrics.
∎ Administrative Management:
∎ Office Administration:
∎ Oversee the day-to-day operations of the office, ensuring a smooth working environment for all staff.
∎ Manage office supplies, equipment, and inventory, ensuring necessary items are stocked and in good condition.
∎ Supervise housekeeping, facilities management, and any external vendors providing office services.
∎ Facility Management:
∎ Ensure the cleanliness, safety, and organization of the office space.
∎ Coordinate maintenance and repair of office equipment and facilities.
∎ Ensure adherence to health and safety regulations, managing risk assessments and emergency procedures.
∎ Office Budgeting and Cost Control:
∎ Assist in the preparation and management of the office budget.
∎ Track administrative expenses and implement cost-saving strategies where possible.
∎ Communication and Coordination:
∎ Serve as the point of contact for internal and external stakeholders regarding administrative matters.
∎ Ensure timely communication of relevant information to staff and stakeholders.
∎ Organize meetings, events, and workshops, ensuring smooth logistical coordination.
∎ Documentation and Reporting:
∎ Maintain accurate records for all administrative activities, including contracts, vendor agreements, office supplies, etc.
∎ Ensure that documents are filed systematically and securely.
∎ Provide regular administrative reports to senior management as required.
∎ Support to Senior Management and Other Teams:
∎ Provide administrative support to department lead and senior management in scheduling, correspondence, and other office-related tasks.
∎ Ensure the availability of meeting spaces and support for internal and external meetings.
∎ Other Responsibilities:
∎ Lead the development and implementation of health and safety policies in the office.
∎ Manage any special projects assigned by senior management related to HR or administrative functions.
∎ Perform any other duties assigned by management.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Grameen Telecom Trust
∎ Telecom Bhaban (Level 10 & 11), 53/1 Box nagar, Zoo Road, Mirpur, Dhaka 1216.
∎ Social Business

Address::
∎ Telecom Bhaban (Level 10 & 11), 53/1 Box nagar, Zoo Road, Mirpur, Dhaka 1216.
∎ Social Business

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 22 Feb 2025

Category: HR/Org. Development