Manager & Head of - IT Support
Job Description
Title: Manager & Head of - IT Support
Company Name: NOAPARA GROUP
Vacancy: 1
Age: At least 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 12 years
- The applicants should have experience in the following business area(s): Group of Companies
Published: 2025-08-17
Application Deadline: 2025-09-15
Education:
- Master of Science (MSc) in Computer Engineering
- Certifications like CCNA, RHCSA, RHCE, MCSA, or CompTIA A+ (preferred but not mandatory).
Requirements:
- At least 12 years
- The applicants should have experience in the following business area(s): Group of Companies
Skills Required:
Additional Requirements:
- Age At least 30 years
- IT support, System Analysis & maintenance
- Hands-on experience in IT support, networking, and hardware repairs.
Knowledge of:
- Email servers (Exchange, SMTP, IMAP).
- IP systems and IP telephony.
- Basic web development (WordPress, HTML).
- Access control systems (ZKTeco, HID).
- Networking (TCP/IP, VPN, subnetting).
Responsibilities & Context:
Job Context: Noapara Group is a country leading reputed group of Companies. It has Eighteen sister of concerns having proven record of business experience in country & abroad for four decades looking Manager & Head of IT(Female or Male) for its corporate office. We believe in Users satisfaction, Priority in social responsibility, To reach in hub of the farmers as well. The Head of IT should be capable of IT operation of this group.
Job Responsibilities: -
Mail Server Maintenance
Configure, monitor, and troubleshoot email servers (Postfix, Zimbra).
Manage user accounts, spam filters, and email backups.
User Computer Repair & Maintenance
Diagnose and fix hardware/software issues on desktops, laptops, and peripherals.
Install and configure OS (Windows, Linux, macOS), drivers, and software updates.
IP Telephone System Repair & Maintenance
Set up and troubleshoot IP phones (e.g., Cisco, Avaya, Yealink).
Configure SIP trunks, extensions, and call routing.
Basic Website Building & Maintenance
Develop and update simple websites using WordPress, HTML, CSS, or basic CMS.
Fix broken links, update content, and ensure website security.
Access Control Device Setup & Maintenance
Install and configure biometric systems, RFID cards, and electronic door locks.
Troubleshoot connectivity and access permission issues.
Small Office Internal Network Troubleshooting
Set up and maintain LAN/Wi-Fi networks (routers, switches, firewalls).
Diagnose connectivity issues (IP conflicts, DNS, DHCP problems).
IT Strategy & leadership
IT Infrastructure Management
IT Security & Data protection
IT Application & Business System
Budget & Resource Optimization
Job Other Benifits:
- T/A,Mobile bill
- Salary Review: Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
As per policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| Jahangirnagar University | 6.54% |
| Dhaka International University | 5.13% |
| Daffodil International University (DIU) | 4.62% |
| National University | 3.21% |
| American International University Bangladesh (AIUB) | 3.08% |
| 2.95% | |
| Bangladesh University | 2.18% |
| Asian University of Bangladesh | 2.18% |
| United International University | 1.92% |
| Bangladesh University of Professionals | 1.92% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 10.90% |
| 31-35 | 24.10% |
| 36-40 | 29.23% |
| 40+ | 32.82% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 2.31% |
| 20K-30K | 2.95% |
| 30K-40K | 3.08% |
| 40K-50K | 6.79% |
| 50K+ | 84.87% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 5.26% |
| 0.1 - 1 years | 3.46% |
| 1.1 - 3 years | 5.13% |
| 3.1 - 5 years | 5.90% |
| 5+ years | 80.26% |
