Job Description

Title: Knowledge & Communication's Coordinator

Company Name: Cordaid

Vacancy: 1

Location: Dhaka

Experience:
∎ At least 5 years

Published: 29 Apr 2024

Education:
∎ Bachelor's degree is required, preferably in communications, business, public relations, journalism, or a related field.
∎ Bachelor's degree is required, preferably in communications, business, public relations, journalism, or a related field.

Requirements:

Additional Requirements:
∎ A minimum of five years of experience in communications, public relations, print and broadcast media, or interactive digital media is essential.
∎ Demonstrated proficiency in written and verbal English communication skills is necessary.
∎ The ability to develop clear, concise, and engaging presentations, reports, and communication materials is crucial.
∎ A strong talent for transforming complex information into compelling and useful messages for targeted audiences is required.
∎ Experience staying current on the latest trends in communications, including print, digital, website, and social media platforms, is essential. Familiarity with recent global developments is a plus.
∎ Prior experience working within complex, international organizations is preferred.
∎ Practical experience in developing and implementing strategic communication plans around events and digital campaigns will be a significant asset.
∎ Excellent interpersonal skills, self-directedness, and a commitment to open communication with colleagues to share best practices are all crucial qualities.
∎ Strong Understanding of the Development and Humanitarian Sector in Bangladesh: This includes a thorough grasp of humanitarian concepts, principles, approaches, and standards, as well as familiarity with relevant frameworks, tools, and guidelines. Additionally, a demonstrated ability to link humanitarian aid with development programming is essential.
∎ Expertise in communication and knowledge management: Demonstrated experience in communication & knowledge management. A solid track record of developing and implementing country communication strategy is highly desirable.
∎ Resource Mobilization Expertise: Strong skills in resource mobilization, including knowledge of call for proposal requirements and attendant pre- and post-proposal procedures. Additionally, the ability to adapt to varying donor requirements and funding procedures is crucial.
∎ Proven Representation Skills: Experience in effectively representing the organization to external stakeholders, including donors, embassies, and humanitarian clusters.
∎ National and Local Collaboration: Proven experience in collaborating with national/local actors and demonstrated ability to build capacity in national and local organizations for emergency preparedness and response.
∎ A minimum of five years of experience in communications, public relations, print and broadcast media, or interactive digital media is essential.
∎ Demonstrated proficiency in written and verbal English communication skills is necessary.
∎ The ability to develop clear, concise, and engaging presentations, reports, and communication materials is crucial.
∎ A strong talent for transforming complex information into compelling and useful messages for targeted audiences is required.
∎ Experience staying current on the latest trends in communications, including print, digital, website, and social media platforms, is essential. Familiarity with recent global developments is a plus.
∎ Prior experience working within complex, international organizations is preferred.
∎ Practical experience in developing and implementing strategic communication plans around events and digital campaigns will be a significant asset.
∎ Excellent interpersonal skills, self-directedness, and a commitment to open communication with colleagues to share best practices are all crucial qualities.
∎ Knowledge and Experience
∎ Strong Understanding of the Development and Humanitarian Sector in Bangladesh: This includes a thorough grasp of humanitarian concepts, principles, approaches, and standards, as well as familiarity with relevant frameworks, tools, and guidelines. Additionally, a demonstrated ability to link humanitarian aid with development programming is essential.
∎ Expertise in communication and knowledge management: Demonstrated experience in communication & knowledge management. A solid track record of developing and implementing country communication strategy is highly desirable.
∎ Resource Mobilization Expertise: Strong skills in resource mobilization, including knowledge of call for proposal requirements and attendant pre- and post-proposal procedures. Additionally, the ability to adapt to varying donor requirements and funding procedures is crucial.
∎ Proven Representation Skills: Experience in effectively representing the organization to external stakeholders, including donors, embassies, and humanitarian clusters.
∎ National and Local Collaboration: Proven experience in collaborating with national/local actors and demonstrated ability to build capacity in national and local organizations for emergency preparedness and response.

Responsibilities & Context:
∎ Supervisor: Funding’ Donor Relations & Communication Manager
∎ Cordaid is one of the largest Dutch agencies for international development cooperation. Cordaid merged with ICCO Cooperation in 2021 and is now operating under the brand of Cordaid. Cordaid in Bangladesh has multiple projects being implemented in 10 districts across Bangladesh with 5 field offices with the support of various bilateral and multilateral donors. Key areas of intervention are sustainable agri-food systems, nutrition governance, food security, security and justice, humanitarian aid, and disaster resilience.
∎ The Knowledge & Communications Coordinator reports directly to the Funding Donor Relations & Communications Manager. In this role, the coordinator is responsible for collaborating with country office colleagues and the field team to ensure organizational and project visibility. This includes capturing key learnings and achievements and disseminating this information to relevant stakeholders.
∎ The Knowledge & Communications Coordinator plays a vital role in ensuring the smooth operation of day-to-day communications functions. They will work to seamlessly integrate country communication strategies into all strategic documents and Cordaid Bangladesh programmes. Under the technical guidance of the country and global office, the coordinator will be responsible for managing strategic communications across various channels (print, digital, website, and social media) for both the Country Office and external audiences. This will focus on increasing Cordaid Bangladesh's visibility among key stakeholders, including media outlets, government agencies, development organizations (donors and NGOs), and the business community. Ultimately, these efforts will contribute to effective resource mobilization.
∎ Developing and implementing a communication strategy to increase Cordaid's positive media mentions and social media following. Additionally, creating thought leadership content to position Cordaid as a leading and forward-looking organization in the development sector among the donors, government agencies, local development organizations and relevant stakeholders. Ensure branding consistency across all strategic documents. This includes securing speaking engagements and collaborating with influential organizations for events. Develop contents including annual report, presentations, social media, press releases, etc. Asist to organize different events at national and regional levels for the visibility and branding of the organization.
∎ Capturing key lessons learned from projects through surveys and interviews. Analyzing these learnings to identify best practices and inform future program strategies. Additionally, developing case studies and creating a knowledge repository for project documents, reports, and other resources. Facilitating knowledge sharing sessions within the organization is also essential.
∎ Implementing a database system to effectively track and manage donor and partner information. Utilizing this data to develop targeted fundraising campaigns. Organizing online and offline outreach activities to generate new donor leads. Finally, developing and implementing a resource mobilization strategy that outlines fundraising goals, target audiences, and communication channels, with ongoing tracking and reporting to optimize resource allocation.
∎ Developing clear and concise communication materials for internal and external audiences, such as project briefs, reports, and success stories. Timely dissemination of this information through appropriate channels is also crucial.
∎ Adheres to the Code of Conduct and integrity policies, reports concern and follows regular integrity trainings.
∎ Supervisor: Funding’ Donor Relations & Communication Manager
∎ Job Context:
∎ Cordaid is one of the largest Dutch agencies for international development cooperation. Cordaid merged with ICCO Cooperation in 2021 and is now operating under the brand of Cordaid. Cordaid in Bangladesh has multiple projects being implemented in 10 districts across Bangladesh with 5 field offices with the support of various bilateral and multilateral donors. Key areas of intervention are sustainable agri-food systems, nutrition governance, food security, security and justice, humanitarian aid, and disaster resilience.
∎ Reporting line
∎ The Knowledge & Communications Coordinator reports directly to the Funding Donor Relations & Communications Manager. In this role, the coordinator is responsible for collaborating with country office colleagues and the field team to ensure organizational and project visibility. This includes capturing key learnings and achievements and disseminating this information to relevant stakeholders.
∎ Purpose of the position
∎ The Knowledge & Communications Coordinator plays a vital role in ensuring the smooth operation of day-to-day communications functions. They will work to seamlessly integrate country communication strategies into all strategic documents and Cordaid Bangladesh programmes. Under the technical guidance of the country and global office, the coordinator will be responsible for managing strategic communications across various channels (print, digital, website, and social media) for both the Country Office and external audiences. This will focus on increasing Cordaid Bangladesh's visibility among key stakeholders, including media outlets, government agencies, development organizations (donors and NGOs), and the business community. Ultimately, these efforts will contribute to effective resource mobilization.
∎ Key Result Area
∎ Responsibilities and Accountability
∎ Strategic Communication & Branding
∎ Developing and implementing a communication strategy to increase Cordaid's positive media mentions and social media following. Additionally, creating thought leadership content to position Cordaid as a leading and forward-looking organization in the development sector among the donors, government agencies, local development organizations and relevant stakeholders. Ensure branding consistency across all strategic documents. This includes securing speaking engagements and collaborating with influential organizations for events. Develop contents including annual report, presentations, social media, press releases, etc. Asist to organize different events at national and regional levels for the visibility and branding of the organization.
∎ Knowledge Management
∎ Capturing key lessons learned from projects through surveys and interviews. Analyzing these learnings to identify best practices and inform future program strategies. Additionally, developing case studies and creating a knowledge repository for project documents, reports, and other resources. Facilitating knowledge sharing sessions within the organization is also essential.
∎ Resource Mobilization
∎ Implementing a database system to effectively track and manage donor and partner information. Utilizing this data to develop targeted fundraising campaigns. Organizing online and offline outreach activities to generate new donor leads. Finally, developing and implementing a resource mobilization strategy that outlines fundraising goals, target audiences, and communication channels, with ongoing tracking and reporting to optimize resource allocation.
∎ Project Communication
∎ Developing clear and concise communication materials for internal and external audiences, such as project briefs, reports, and success stories. Timely dissemination of this information through appropriate channels is also crucial.
∎ Integrity
∎ Adheres to the Code of Conduct and integrity policies, reports concern and follows regular integrity trainings.

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

Please submit your application details - CV (no more than 4 pages and cover letter (maximum 1 page) to hr-bd@cordaid.org The subject line should be ''Knowledge & Communication's Coordinator''. Only shortlisted candidates will be notified for the interview.

Cordaid is an equal opportunity employer. Women are strongly encouraged to apply.