Junior Officer
Job Description
Title: Junior Officer
Company Name: E-Zone HRM Limited
Vacancy: 80
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Tk. 18000 (Monthly)
Experience:
Published: 2026-02-23
Application Deadline: 2026-03-23
Education:
- Bachelor/Honors
Minimum Bachelor's degree (Any Discipline)
Requirements:
Skills Required:
Additional Requirements:
Willingness to work outdoors and travel frequently.
Strong communication and coordination skills.
Ability to follow operational guidelines and work in a structured manner.
High level of responsibility, adaptability and customer service mindset.
Responsibilities & Context:
We are hiring fresh graduates for a renowned Mobile Financial Organization under E-Zone contract for a 3-Month Campaign Project.
Job Nature: Field Operations under Customer Care
Working Days: 6 Days/Week
Working Hours: 10:00 AM to 6:00 PM (8 Hours/Day)
Location: Narayanganj, Munshiganj, Satkhira, Bagerhat, Chuadanga, Kushtia, Patuakhali, Pirojpur, Rajbari, Madaripur, Nilphamari, Gaibandha, Kurigram, Rangpur, Thakurgaon, Bogra, Natore, Tangail, Jamalpur, Sherpur, Kishoreganj, Mymensingh, Savar, Gazipur, Sunamganj, Sylhet, Cumilla, Chandpur, Lakshmipur, Brahmanbaria, Noakhali, Feni, Chattogram, Rangamati, Bandarban & Cox’s Bazar (Candidates can have flexibility to work in their respective districts)
[Note: Shortlisted candidates must attend the interview in Dhaka]
Key Responsibilities:
- Primary Job responsibility of this position will be ensuring on-time customer service presence in outdoor campaign locations.
- Demonstrate flexibility and readiness to be assigned to different service locations based on business needs.
- Maintain discipline, professionalism and compliance with role standards during all deployments.
- Ensure timely completion of tasks and provide accurate activity reports after each assignment.
- When no outdoor campaign is scheduled, provide customer service at designated service points and serve as a backup during staff absence or during high customer traffic.
- Maintain strong working knowledge of relevant system portals, products, services and SOPs.
- For operational needs overnight stay might require in campaign locations.
- For operational purposes need to travel across the region.
- Maintain accurate documentation and execute system-related tasks as per defined SOP.
- Handle customer concerns and complaints with empathy and in compliance with standard operating procedures (SOPs).
- Perform other job-related duties as assigned by management.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
