Title: Junior NOC Engineer
Company Name: DING
Vacancy: Not specific
Job Location: Dhaka (Banani)
Employment Status: Full-time
Experience Requirements:
∎ At most 2 year(s)
Job Responsibilities:
∎ Work as part of a 24/7 NOC monitoring team, providing world class support to both our internal stakeholders and partners
∎ Troubleshoot issues related to all aspects of our systems - from website, server, network and database
∎ Identify situations where escalation to our level 2 support team is required
∎ Monitor multiple alert and monitoring tools to identify possible system issues
∎ Create daily reports to share outage updates with fellow team members and the wider stakeholders in our business
∎ Ability to work a flexible schedule (day shift and nightshift)
Additional Requirements:
∎ Age at least 21 years
∎ Experience managing and supporting network infrastructures
∎ Relevant Background Studies such as BSc in CSE/EEE
∎ Previous experience in identifying issues and successfully following them through to completion
∎ Familiarity with one (or more) of the following monitoring/networking application – Nagios, Zabbix, Datadog, Kibana, Cloudflare, Palo Alto
∎ Knowledge in managing and supporting VPN’s
∎ Exposure working in a busy technical support environment
∎ Fluent English is essential
∎ Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
∎ Fluent English is essential. Good oral and written communication skills, and ability to address conflict with others constructively
∎ Team player who enjoys working in a collaborative environment
∎ Exceptional attention to detail
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 6 Aug 2023
Company Information:
∎ 7 Jul 2023
∎ DING
∎ Address : House No. 77(4th Floor), Block-M, Road No.11, Banani, Dhaka-1213
∎ Web : https://www.ding.com/?pid=googleadwords_int&gclid=
∎ Business : Ding is the world’s leading universal top-up service. Founded in 2006, born from seeing something that wasn’t there. More than 80% of the world’s 5 billion mobile phones are now prepaid – and growing. We believe mobile phones can change lives and we want to improve people’s lives by helping those with less gain access to more.
Ding is headquartered in Dublin, Ireland, and has employees working across the world!
We are proud of our culturally diverse team of more than 200 employees, all with unique personalities who support our commitment to delivering cutting-edge, potentially life-changing technology to developed and emerging markets alike.
We`re always on the lookout for talented people who embody our core values:
*We are Customer Curious
*We are Thinkers, Linkers & Doers
*We Work Better Together
*We Seek Out that Spark
Category: IT/Telecommunication
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Source: bdjobs.com