Job Description
Title: Jr. Officer (IT Support )
Company Name: METL
Vacancy: 2
Age: 23 to 32 years
Location: Dhaka (PanthaPath)
Salary: Tk. 15000 (Monthly)
Experience:
∎ At least 1 year
Published: 6 Jul 2024
Education:
∎ Diploma in Engineering in Computer Science, Bachelor of Science (BSc) in Information Technology
Requirements:
Additional Requirements:
∎ Age 23 to 32 years
∎ Good knowledge on CCTV system, Computer Hardware Troubleshooting, ERP Software, Expert in Online Meeting like as Zoom, IP Network, IT Support Service & Networking.
∎ Hands-on experience with network devices like Cisco, MikroTik and Fortinet.
∎ Sound knowledge of Wi-Fi routers and access points.
∎ Proficiency in hardware/software troubleshooting.
∎ Prior experience in an IT support role.
∎ Strong understanding of local networking, IT device/asset management and network monitoring.
∎ Excellent problem-solving skills and attention to detail.
∎ Strong communication skills to effectively interact with team members and end-users.
∎ Ability to work independently and as part of a team.
∎ Proactive approach to identifying and resolving technical issues.
∎ Experience in Linux & Oracle RAC based system will be an added advantage.
∎ Good knowledge on CCTV system, Computer Hardware Troubleshooting, ERP Software, Expert in Online Meeting like as Zoom, IP Network, IT Support Service & Networking.
∎ Hands-on experience with network devices like Cisco, MikroTik and Fortinet.
∎ Sound knowledge of Wi-Fi routers and access points.
∎ Proficiency in hardware/software troubleshooting.
∎ Prior experience in an IT support role.
∎ Strong understanding of local networking, IT device/asset management and network monitoring.
∎ Excellent problem-solving skills and attention to detail.
∎ Strong communication skills to effectively interact with team members and end-users.
∎ Ability to work independently and as part of a team.
∎ Proactive approach to identifying and resolving technical issues.
∎ Experience in Linux & Oracle RAC based system will be an added advantage.
Responsibilities & Context:
∎ Ensure 24/7 internet access at all times, with the bandwidth that has been procured from our ISP office.
∎ Ensuring that every workstation functions properly and that every employee complies with our internal IT guidelines.
∎ Install, configure and troubleshoot computer software, systems, networks, printers and scanners.
∎ Keep an updated inventory of all electronic devices.
∎ Ensure data security compliance, in accordance with ISO 27001:2013, for all personnel, from Office Assistants to the Managing Director.
∎ Utilizing IP cameras consistently to ensure continuous access for management and to mitigate any potential failures.
∎ Ensuring fail-safe is installed in all IT equipment.
∎ Documentation·
∎ Maintain achievement lists and Career Scorecards for personal career growth.
∎ Complete and fill out checklists promptly.
∎ Maintain maintenance logs and IT incident reports with accurate data.
∎ Show aptitude for learning new technology to enhance the IT infrastructure in alignment with our office.
∎ Assist the recruitment team in hiring IT personnel.
∎ Collaborating as a team to support other departments, irrespective of geographical boundaries.
∎ The IT department is responsible for managing any equipment that operates on electricity, including bulbs, fans, voltage stabilizers etc.
∎ Who we are?
∎ Mojaru is a leading online education platform dedicated to revolutionizing the way children learn. We are on a mission to make education accessible, engaging, and effective for kids aged 4-13. Our goal is to develop their brain, enhance skills in different subjects and support their overall academic growth through innovative and interactive learning experiences for the fourth industrial revolution. We believe that great design is key to achieving this goal.
∎
∎ Responsibilities-
∎ Ensure 24/7 internet access at all times, with the bandwidth that has been procured from our ISP office.
∎ Ensuring that every workstation functions properly and that every employee complies with our internal IT guidelines.
∎ Install, configure and troubleshoot computer software, systems, networks, printers and scanners.
∎ Keep an updated inventory of all electronic devices.
∎ Ensure data security compliance, in accordance with ISO 27001:2013, for all personnel, from Office Assistants to the Managing Director.
∎ Utilizing IP cameras consistently to ensure continuous access for management and to mitigate any potential failures.
∎ Ensuring fail-safe is installed in all IT equipment.
∎ Documentation·
∎ Maintain achievement lists and Career Scorecards for personal career growth.
∎ Complete and fill out checklists promptly.
∎ Maintain maintenance logs and IT incident reports with accurate data.
∎ Show aptitude for learning new technology to enhance the IT infrastructure in alignment with our office.
∎ Assist the recruitment team in hiring IT personnel.
∎ Collaborating as a team to support other departments, irrespective of geographical boundaries.
∎ The IT department is responsible for managing any equipment that operates on electricity, including bulbs, fans, voltage stabilizers etc.
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Weekend: Sunday
∎ Working time: 9 am to 6 pm.
∎ Very friendly environment.
∎ Standard leave policy.
∎ Weekend: Sunday
∎ Working time: 9 am to 6 pm.
∎ Very friendly environment.
∎ Standard leave policy.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (PanthaPath)
Company Information:
∎ METL
∎ 11/8/E, Free School Street, Box Culvert Road, Panthapath, Dhaka-1205
Address::
∎ 11/8/E, Free School Street, Box Culvert Road, Panthapath, Dhaka-1205
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 5 Aug 2024
Category: IT/Telecommunication
