Job Description
Title: Support Executive
Company Name: METL
Vacancy: 5
Age: 18 to 35 years
Location: Dhaka (PanthaPath)
Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Call Center
∎ Freshers are also encouraged to apply.
Published: 23 May 2024
Education:
∎ Higher Secondary
Requirements:
Additional Requirements:
∎ Age 18 to 35 years
Responsibilities & Context:
∎ 1. Recording customer interactions, transactions, comments, and complaints
∎ 2. Responding to customer inquiries, resolving issues, and handling complaints
∎ 3. Predicting and addressing customer issues based on their behavior
∎ 4. Being knowledgeable about the company's products and services to answer customer questions
∎ 5. Maintaining a positive, empathetic, and professional attitude
∎ 6. Communicating with customers through various channels
∎ 7. Coordinating with colleagues
∎ 8. Monitoring the effectiveness of customer support
∎ 9. Arranging training programs for support
∎ 10. Resolve any technical issues of Mobile phone, laptop & desktops
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (PanthaPath)
Company Information:
∎ METL
∎ 11/8/E, Free School Street, Box Culvert Road, Panthapath, Dhaka-1205
Address::
∎ 11/8/E, Free School Street, Box Culvert Road, Panthapath, Dhaka-1205
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 22 Jun 2024
Category: Customer Support/Call Centre
