IT Technical Support-Executive

Job Description

Title: IT Technical Support-Executive

Company Name: Santic (Bangladesh) Co., LTD

Vacancy: 2

Age: At least 25 years

Job Location: Dhaka (Ashulia)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Garments, Buying House

• Diploma in Computer
• Bachelor of Computer Application (BCA)

• Bachelor’s Degree in Computer Science and Engineering or related field, minimum 2+ years experience in computer networks and systems maintenance. Or,
• Diploma in CSE or EEE, 3 years experience in computer networks and systems maintenance

• At least 2 years
• The applicants should have experience in the following business area(s): Garments, Buying House

• Age At least 25 years

Able to handle work pressure

• Install, configure, and maintain computer hardware, software, and networks.
• Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
• Provide technical support to users, including troubleshooting and resolving IT-related problems.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute IT projects, including upgrades, migrations, and installations.
• Document IT systems, configurations, and procedures for knowledge sharing and training.

• Salary Review: Yearly
• Festival Bonus: 2