IT Support for System Administration
Job Description
Title: IT Support for System Administration
Company Name: Sonali Life Insurance Company Limited
Vacancy: 01
Location: Dhaka (Malibag Abul hotel)
Salary: Negotiable
Experience:
∎ 3 to 7 years
∎ The applicants should have experience in the following business area(s):Insurance, Multinational Companies
Published: 6 Mar 2025
Requirements:
Additional Requirements:
∎ Strong knowledge of server management (Windows/Linux), virtualization, and cloud platforms (e.g. Azure).
∎ Familiarity with networking concepts, security protocols, and enterprise software.
∎ Excellent project management skills with the ability to handle multiple projects simultaneously.
∎ Strong problem-solving skills and the ability to address system-related queries effectively.
∎ Excellent communication and interpersonal skills.
∎ Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Office365, PMP, or equivalent) are a plus.
∎ Strong knowledge of server management (Windows/Linux), virtualization, and cloud platforms (e.g. Azure).
∎ Familiarity with networking concepts, security protocols, and enterprise software.
∎ Excellent project management skills with the ability to handle multiple projects simultaneously.
∎ Strong problem-solving skills and the ability to address system-related queries effectively.
∎ Excellent communication and interpersonal skills.
∎ Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Office365, PMP, or equivalent) are a plus.
∎
Responsibilities & Context:
∎ Manage and maintain servers, operating systems, and enterprise services (Windows/Linux environments).
∎ Perform system monitoring, backups, and disaster recovery operations.
∎ Ensure system security by implementing and managing software-based firewalls, antivirus software, and access controls.
∎ Troubleshoot and resolve system-related issues promptly.
∎ Plan, execute, and oversee IT projects, ensuring they are completed on time and within budget.
∎ Coordinate with cross-functional teams, vendors, and stakeholders to deliver project objectives.
∎ Document project progress, risks, and outcomes for reporting and future reference.
∎ Manage resource allocation and timelines for IT initiatives.
∎ Provide technical support and resolve system-related queries from end-users and internal teams.
∎ Assist in the configuration, installation, and troubleshooting of hardware, software, and network systems.
∎ Develop and maintain documentation for system processes, troubleshooting guides, and FAQs.
∎ Train end-users on system functionalities and best practices.
∎ Monitor and maintain IT infrastructure to ensure optimal performance and uptime.
∎ Manage IT assets, including inventory tracking and procurement.
∎ Stay updated with the latest technologies and recommend improvements to existing systems.
∎ Job Description:
∎ The ideal candidate will oversee system administration tasks, including AD, Office 365, DNS, and licensing, while managing IT projects and resolving system-related queries. If you possess a strong technical background, exceptional project management skills, and a commitment to delivering high-quality IT support, we invite you to apply!
∎ Key Responsibilities:
∎ Manage and maintain servers, operating systems, and enterprise services (Windows/Linux environments).
∎ Perform system monitoring, backups, and disaster recovery operations.
∎ Ensure system security by implementing and managing software-based firewalls, antivirus software, and access controls.
∎ Troubleshoot and resolve system-related issues promptly.
∎ Plan, execute, and oversee IT projects, ensuring they are completed on time and within budget.
∎ Coordinate with cross-functional teams, vendors, and stakeholders to deliver project objectives.
∎ Document project progress, risks, and outcomes for reporting and future reference.
∎ Manage resource allocation and timelines for IT initiatives.
∎ Provide technical support and resolve system-related queries from end-users and internal teams.
∎ Assist in the configuration, installation, and troubleshooting of hardware, software, and network systems.
∎ Develop and maintain documentation for system processes, troubleshooting guides, and FAQs.
∎ Train end-users on system functionalities and best practices.
∎ Monitor and maintain IT infrastructure to ensure optimal performance and uptime.
∎ Manage IT assets, including inventory tracking and procurement.
∎ Stay updated with the latest technologies and recommend improvements to existing systems.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Gratuity, Insurance, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Malibag Abul hotel)
Company Information:
∎ Sonali Life Insurance Company Limited
∎ 68/B, DIT Road, Malibag Chowdhurypara, Dhaka-1219
∎ Life Insurance
Address::
∎ 68/B, DIT Road, Malibag Chowdhurypara, Dhaka-1219
∎ Life Insurance
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 3 Apr 2025
Category: Bank/Non-Bank Fin. Institution
