IT Support for System Administration

Job Description

Title: IT Support for System Administration

Company Name: Sonali Life Insurance Company Limited

Vacancy: 01

Location: Dhaka (Malibag Abul hotel)

Salary: Negotiable

Experience:
∎ 3 to 7 years
∎ The applicants should have experience in the following business area(s):Insurance, Multinational Companies

Published: 6 Mar 2025

Requirements:

Additional Requirements:
∎ Strong knowledge of server management (Windows/Linux), virtualization, and cloud platforms (e.g. Azure).
∎ Familiarity with networking concepts, security protocols, and enterprise software.
∎ Excellent project management skills with the ability to handle multiple projects simultaneously.
∎ Strong problem-solving skills and the ability to address system-related queries effectively.
∎ Excellent communication and interpersonal skills.
∎ Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Office365, PMP, or equivalent) are a plus.
∎ Strong knowledge of server management (Windows/Linux), virtualization, and cloud platforms (e.g. Azure).
∎ Familiarity with networking concepts, security protocols, and enterprise software.
∎ Excellent project management skills with the ability to handle multiple projects simultaneously.
∎ Strong problem-solving skills and the ability to address system-related queries effectively.
∎ Excellent communication and interpersonal skills.
∎ Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Office365, PMP, or equivalent) are a plus.


Responsibilities & Context:
∎ Manage and maintain servers, operating systems, and enterprise services (Windows/Linux environments).
∎ Perform system monitoring, backups, and disaster recovery operations.
∎ Ensure system security by implementing and managing software-based firewalls, antivirus software, and access controls.
∎ Troubleshoot and resolve system-related issues promptly.
∎ Plan, execute, and oversee IT projects, ensuring they are completed on time and within budget.
∎ Coordinate with cross-functional teams, vendors, and stakeholders to deliver project objectives.
∎ Document project progress, risks, and outcomes for reporting and future reference.
∎ Manage resource allocation and timelines for IT initiatives.
∎ Provide technical support and resolve system-related queries from end-users and internal teams.
∎ Assist in the configuration, installation, and troubleshooting of hardware, software, and network systems.
∎ Develop and maintain documentation for system processes, troubleshooting guides, and FAQs.
∎ Train end-users on system functionalities and best practices.
∎ Monitor and maintain IT infrastructure to ensure optimal performance and uptime.
∎ Manage IT assets, including inventory tracking and procurement.
∎ Stay updated with the latest technologies and recommend improvements to existing systems.
∎ Job Description:
∎ The ideal candidate will oversee system administration tasks, including AD, Office 365, DNS, and licensing, while managing IT projects and resolving system-related queries. If you possess a strong technical background, exceptional project management skills, and a commitment to delivering high-quality IT support, we invite you to apply!
∎ Key Responsibilities:
∎ Manage and maintain servers, operating systems, and enterprise services (Windows/Linux environments).
∎ Perform system monitoring, backups, and disaster recovery operations.
∎ Ensure system security by implementing and managing software-based firewalls, antivirus software, and access controls.
∎ Troubleshoot and resolve system-related issues promptly.
∎ Plan, execute, and oversee IT projects, ensuring they are completed on time and within budget.
∎ Coordinate with cross-functional teams, vendors, and stakeholders to deliver project objectives.
∎ Document project progress, risks, and outcomes for reporting and future reference.
∎ Manage resource allocation and timelines for IT initiatives.
∎ Provide technical support and resolve system-related queries from end-users and internal teams.
∎ Assist in the configuration, installation, and troubleshooting of hardware, software, and network systems.
∎ Develop and maintain documentation for system processes, troubleshooting guides, and FAQs.
∎ Train end-users on system functionalities and best practices.
∎ Monitor and maintain IT infrastructure to ensure optimal performance and uptime.
∎ Manage IT assets, including inventory tracking and procurement.
∎ Stay updated with the latest technologies and recommend improvements to existing systems.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Gratuity, Insurance, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Malibag Abul hotel)

Company Information:
∎ Sonali Life Insurance Company Limited
∎ 68/B, DIT Road, Malibag Chowdhurypara, Dhaka-1219
∎ Life Insurance

Address::
∎ 68/B, DIT Road, Malibag Chowdhurypara, Dhaka-1219
∎ Life Insurance

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Apr 2025

Category: Bank/Non-Bank Fin. Institution

Interested By University

University Percentage (%)
Daffodil International University (DIU) 7.00%
National University 5.19%
Dhaka International University 3.77%
Jahangirnagar University 3.38%
Bangladesh University 2.75%
American International University Bangladesh (AIUB) 2.20%
Uttara University 2.20%
Southeast University 2.04%
Northern University Bangladesh 1.65%
East West University 1.57%

Interested By Age Range

Age Range Percentage (%)
20-30 61.08%
31-35 23.19%
36-40 8.65%
40+ 5.74%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 8.96%
20K-30K 30.42%
30K-40K 23.66%
40K-50K 13.60%
50K+ 23.35%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 13.76%
0.1 - 1 years 7.39%
1.1 - 3 years 20.36%
3.1 - 5 years 17.06%
5+ years 41.43%

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