Title: IT Specialist (Vicidial Expert)
Company Name: SuperTel Limited
Vacancy: 2
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Computer Application (BCA)
∎ B.Sc in Computer Science/ Engineering from any reputed university (Flexible in case of relevant experience in IT of Call Center or BPO Industry)
∎ Preferred Professional Certification: CCNA
∎ Training/Trade Course: Advanced Knowledge in Excel,Word,Visio
∎ Skills Required: Call Center Software, vicidial
Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Data Analysis, IT System Management, MIS, Technical Writer Manual Writer, vicidial
∎ The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, Call Center, ISP
Job Responsibilities:
∎ Operation and Maintenance of Call Center Software (Vicidial)
∎ Integration between IPTSP and ViciDial software.
∎ Operate LAN for smooth OPERATION of Network Servers.
∎ Maintain users profile and shared level access to the network.
∎ Manage different types of data, internet services.
∎ Depth knowledge of installation and configuration of ViciDial software, its network devices and applications.
∎ Network Management
∎ Depth knowledge in using MikroTik/Cisco routers
∎ Complex IVR Design and Implementation
Additional Requirements:
∎ Age 25 to 45 years
∎ Only males are allowed to apply
∎ Please DO NOT APPLY if you do not have any hands on experience with VICIDIAL )Call Center Software).
Salary:
∎ Negotiable
∎ As per policies of SuperTel Limited
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 7 Sep 2020
Company Information:
∎ 8 Aug 2020
∎ SuperTel Limited
∎ Address : House #25 (Super House) Garib-E-Newaz Avenue, Sector #13, Uttara, Dhaka-1230
∎ Web : www.supertel.com.bd
∎ Business : Call Center/BPO/Outsourcing/Contact Center
Category: IT/Telecommunication
Source: bdjobs.com