IT Officer

Job Description

Title: IT Officer

Company Name: Sharmin Group

Vacancy: --

Age: At least 25 years

Job Location: Dhaka (Ashulia)

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Garments

• Bachelor of Science (BSc) in Computer Science & Engineering
• Diploma in Computer in Computer Engineering

• 1 to 3 years
• The applicants should have experience in the following business area(s): Garments

• Age At least 25 years

Prior experience in Group of Companies/Garments Factory is preferred

• Windows Operating Systems

• Maintain and monitor LAN/WAN, Wi-Fi, and internet connectivity

• Install, configure, and update operating systems and office applications

• Maintain antivirus protection and system security tools

• Ensure proper functioning of IT equipment, including servers and accessories

• Install and configure local and network printers

• Set up and manage printer sharing across the network (LAN/Domain environment)

• Configure shared printers via Windows Server / Active Directory / IP-based printing

• Assign printer access permissions for users and departments
  a. Troubleshoot printer-related issues such as: Print queue errors
  b. Network connectivity problems
  c. Monitor printer usage and coordinate maintenance (toner, servicing, etc.)
  d. Ensure proper naming, mapping, and accessibility of shared printers across departments

• Set up, configure, and manage Office 365 email accounts for users

• Handle email-related issues including login, configuration, and synchronization

• Manage distribution lists, permissions, and mailbox settings

• Ensure regular email backup and recovery processes

• Perform regular data backups, including Office 365 email backups

• Maintain IT asset registers, inventory records, and service logs

• Coordinate with external vendors for IT support, procurement, and maintenance services

• Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

As per company policy.