IT Officer

Job Description

Title: IT Officer

Company Name: Olila Glass Industries Ltd.

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Tk. 18000 - 20000 (Monthly)

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), IT Enabled Service, Group of Companies

• Diploma in Engineering in Computer Science & Engineering

• 2 to 3 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), IT Enabled Service, Group of Companies

• Prior experience in an IT support role.

• Windows SQL Server, Office 365, excellent knowledge on Excel.

• Good knowledge on CCTV system, Computer Hardware Troubleshooting, ERP Software, Expert in Online Meeting like as Zoom, IP Network, IT Support Service & Networking.

• Hands-on experience with network devices like Cisco, MikroTik and Fortinet.

• Sound knowledge of Wi-Fi routers and access points.

• Proficiency in hardware/software troubleshooting.

• Strong understanding of local networking, IT device/asset management and network monitoring.

• Ensure proper maintenance of Server, Data Analysis, Deep knowledge on Network (LAN & WAN), Router, Switch etc. Installation, configuration and troubleshooting of Windows Server, MS Office, MS SQL server, MS Outlook and POS etc.

• Detection, removal and prevention from all Virus threat for all client systems.

• Maintain current and accurate inventory of hardware, software and other IT related resources.Install, configure, and maintain computer hardware, software, and networks.

• Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.

• Provide technical support to users, including troubleshooting and resolving IT-related problems.

• Ensure security of IT systems, including data backup, antivirus protection, and access controls.

• Collaborate with other departments to understand IT needs and requirements.

• Maintain liaison with IT logistics providers to ensure on-time delivery of the equipment required by business.

• Ensure after-sales service of the equipment by the vendors as per agreement.

• Sourcing new vendors to ensure cost-effective and efficient IT services and reduce dependency on the limited vendors.

• Prepare weekly, Monthly report on IT system related incident.

• Mobile bill
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2