IT Officer

Job Description

Title: IT Officer

Company Name: Bangladesh SEZ Ltd.

Vacancy: Not specific

Job Location: Narayanganj

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc)
∎ B Sc in Computer Science or engineering from any reputed university.
∎ Minimum 2+ years of working experience.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ Currently we are looking for an IT officer suitably qualified, experienced, dynamic, self-motivated and highly responsible IT officer Office near Sonpara, Panchrukhi (Narayanganj). The candidate should possess a good physique and have the ability to accept challenging responsibilities, personal qualities of integrity, creativity, good interpersonal and communication skills are desired. The ideal candidate will have knowledge of network maintenance, understanding ISP business and experience in managing clients.
∎ Employment Status and work location: Full-time, Sonpara, Panchrukhi, Narayanganj-1460

Job Responsibilities:
∎ Identify and assess customers' needs to achieve satisfaction;
∎ Support management in customer service related activities, i.e., understand clients need and support accordingly;;
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication;
∎ Keep records of customer interactions, process customer accounts and file documents;
∎ Take the extra mile to engage customers;
∎ Support IT team for any related matters;
∎ Follow communication procedures, guidelines and policies as per different government bodies and BSEZ;
∎ Any related task assigned from the management;
∎ Getting involved in different project and you will work as part of project teams to develop new and enhanced solutions as well as undertaking business analysis and intelligence reporting as required.

Additional Requirements:
∎ Age at most 30 years
∎ Energetic, passionate and ability to meet deadlines.
∎ Must have excellent written and spoken skills in English and Bangla.
∎ Good communication skills (written & verbal) both in English and Bengali.
∎ the ability to think logically
∎ excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
∎ the ability to work well in a team

Compensation & Other Benefits:
∎ Pick and drop in shared car (Only from Dhaka).
∎ Festival bonus after confirmation.
∎ Other benefits as per organizations policy.

Job Source: Online Job Posting.

Application Deadline: 7 Sep 2022

Company Information:
∎ 8 Aug 2022
∎ Bangladesh SEZ Ltd.
∎ Business : Developing and Management of Economic Zone

Category: IT/Telecommunication

: Women are encouraged to apply. Any direct or indirect persuasion will automatically disqualify the candidate.

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